ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

alljunks · 9 November 2013, 04:00 AM

Anyone with experience can comment on turn around time for Clearwater service center?

Spooln · 9 November 2013, 04:14 AM

I received mine back a few weeks ago.
Time frame was around 2 months

travisb · 9 November 2013, 05:30 AM

For a routine service, usually 6-8 weeks.

SDDS · 9 November 2013, 05:26 PM

For me it took 3 months

kilyung · 9 November 2013, 11:57 PM

Usually 4-5 wks for me.

texex91 · 10 November 2013, 01:34 AM

FightonSC (Jason) might pipe in. He has sent several in recently, so can give a better turn time.

Normally (depending on situation), 4-6 weeks.

alljunks · 11 November 2013, 05:28 AM

Waiting for CS to give me a update after they look at the watch. Hope is a quick turn around!!!!!!

FightOnSC! · 11 November 2013, 06:18 AM

Quote:

Originally Posted by texex91

FightonSC (Jason) might pipe in. He has sent several in recently, so can give a better turn time.

Normally (depending on situation), 4-6 weeks.

An experience I'm all too familiar with. I sent something in last week, was estimated 9 weeks.

I've had watches turn around surprisingly faster than estimated date, and some taken weeks longer, hard to say. I'd avoid sending anything in during the summer though, they vacation quite a bit...

Bismuth01 · 11 November 2013, 06:36 AM

Service turnaround really depends on what's being requested and part availability. Had my carbon Grand Prix in for service. Took about 8 weeks. Returned with a damaged bezel. Sent back for a replacement and took about 3 weeks to get it back. All via my local AD.

Sent in a 15400 for polish and crystal replacement. Took 8 weeks. Service center had gaskets on back order. Returned looking brand new. Either way, I would suggest sending it in yourself. This will eliminate unnecessary handling of your watch and possible damage. A hard lesson I learned the first go around.

service center is a pleasure to deal with directly.

mspeed76 · 11 November 2013, 02:56 PM

2 months is too long..

alljunks · 11 November 2013, 03:43 PM

Agree!! Even 1 day is still 1 day too long to wait!!!

Kadhytia · 10 September 2014, 03:51 PM

Quoted 4 weeks for work under warranty.

DaveBecker · 10 September 2014, 06:00 PM

Quoted 10 weeks but at least it's been a couple of weeks already.

watchdog507 · 10 September 2014, 09:21 PM

My FC Diver went in via Bal Harbour Boutique and was in for a month.

singe89 · 10 September 2014, 11:09 PM

Quoted 4 to 6 weeks and got the watch back a few days short of 4 weeks.

JorgeCCW · 10 September 2014, 11:34 PM

4 weeks for under warranty service

Kadhytia · 11 September 2014, 12:58 AM

Quote:

Originally Posted by JorgeCCW

4 weeks for under warranty service

When its quoted for four weeks is there a possibility it will return sooner?

JorgeCCW · 11 September 2014, 01:47 AM

Quote:

Originally Posted by Kadhytia

When its quoted for four weeks is there a possibility it will return sooner?

short of 4 weeks is possible, don't expect better than that

ralpie · 11 September 2014, 02:25 AM

I was quoted 4 months, and had it back within 2.

srvrf · 11 September 2014, 02:29 AM

Mine was 4 weeks quoted and just under 4 weeks delivered. Just long enough for me to buy another watch!

yjfang · 13 September 2014, 09:55 AM

Complete overhaul and refinish of an AP Diver was estimated to take 8 weeks and they finished on time.

watchdog507 · 13 September 2014, 11:32 AM

Many years ago, I had an ROC and the counters wouldn't reset and the watch needed at major detailing. I sent it via my AD and it took just short of 6 months. Handling by the AD was probably responsible for a month. Parts were required and probably had to come from AP HQ. When the watch came back it looked and functioned as new. In the end, I was happy with the results.

9 November 2013, 04:00 AM	#1
alljunks "TRF" Member Join Date: Aug 2007 Location: CA Watch: All Nice watch ! Posts: 387	Average turn around time for Clearwater service ? Anyone with experience can comment on turn around time for Clearwater service center?

9 November 2013, 05:26 PM	#4
SDDS "TRF" Member Join Date: Apr 2009 Real Name: Yazan Location: Canada Posts: 4,782	For me it took 3 months __________________ Patek Philippe 5167 Patek Philippe 5905P black dial Rolex Deepsea 116660 M series Rolex Oysterquartz 17000 N series Rolex OP 41MM 124300 Green Dial

10 September 2014, 11:34 PM	#16
JorgeCCW "TRF" Member Join Date: Jul 2013 Real Name: Jorge Location: Ohio, USA Watch: Rolex,Patek and AP Posts: 4,707	4 weeks for under warranty service __________________ -------------------------------------------------------------------------------------------------------------------------------- "Nothing happens until something moves " Albert Einstein

9 November 2013, 04:14 AM	#2
Spooln "TRF" Member Join Date: Sep 2011 Location: NJ Posts: 7	I received mine back a few weeks ago. Time frame was around 2 months

9 November 2013, 05:30 AM	#3
travisb 2024 SubLV41 Pledge Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 33,486	For a routine service, usually 6-8 weeks.

9 November 2013, 11:57 PM	#5
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Usually 4-5 wks for me.

10 November 2013, 01:34 AM	#6
texex91 "TRF" Member Join Date: May 2007 Location: . Posts: 17,898	FightonSC (Jason) might pipe in. He has sent several in recently, so can give a better turn time. Normally (depending on situation), 4-6 weeks.

11 November 2013, 05:28 AM	#7
alljunks "TRF" Member Join Date: Aug 2007 Location: CA Watch: All Nice watch ! Posts: 387	Waiting for CS to give me a update after they look at the watch. Hope is a quick turn around!!!!!!

11 November 2013, 06:36 AM	#9
Bismuth01 "TRF" Member Join Date: Sep 2011 Location: La Posts: 18	Service turnaround really depends on what's being requested and part availability. Had my carbon Grand Prix in for service. Took about 8 weeks. Returned with a damaged bezel. Sent back for a replacement and took about 3 weeks to get it back. All via my local AD. Sent in a 15400 for polish and crystal replacement. Took 8 weeks. Service center had gaskets on back order. Returned looking brand new. Either way, I would suggest sending it in yourself. This will eliminate unnecessary handling of your watch and possible damage. A hard lesson I learned the first go around. service center is a pleasure to deal with directly.

11 November 2013, 02:56 PM	#10
mspeed76 "TRF" Member Join Date: Jun 2011 Location: United States Watch: AP, RM Posts: 613	2 months is too long..

11 November 2013, 03:43 PM	#11
alljunks "TRF" Member Join Date: Aug 2007 Location: CA Watch: All Nice watch ! Posts: 387	Agree!! Even 1 day is still 1 day too long to wait!!!

10 September 2014, 03:51 PM	#12
Kadhytia "TRF" Member Join Date: Jul 2013 Location: SoCal & Jakarta Watch: ROLEX, AP, and PP Posts: 916	Quoted 4 weeks for work under warranty.

10 September 2014, 06:00 PM	#13
DaveBecker "TRF" Member Join Date: Jun 2013 Location: Clayton, CA Posts: 94	Quoted 10 weeks but at least it's been a couple of weeks already.

10 September 2014, 09:21 PM	#14
watchdog507 "TRF" Member Join Date: Mar 2013 Location: YYZ, RSW Watch: Rose Gold Posts: 1,675	My FC Diver went in via Bal Harbour Boutique and was in for a month.

10 September 2014, 11:09 PM	#15
singe89 "TRF" Member Join Date: Oct 2011 Real Name: Jim Location: Orange County, CA Watch: Rolex, AP & Patek Posts: 3,747	Quoted 4 to 6 weeks and got the watch back a few days short of 4 weeks.

11 September 2014, 02:25 AM	#19
ralpie 2024 SubLV41 Pledge Member Join Date: May 2012 Real Name: Ral P Location: Northeast Posts: 2,403	I was quoted 4 months, and had it back within 2.

11 September 2014, 02:29 AM	#20
srvrf 2024 Pledge Member Join Date: Dec 2013 Real Name: Steve Location: Indiana Watch: PP/AP/VC Posts: 2,156	Mine was 4 weeks quoted and just under 4 weeks delivered. Just long enough for me to buy another watch!

13 September 2014, 09:55 AM	#21
yjfang "TRF" Member Join Date: Oct 2009 Real Name: JF Location: Los Angeles Watch: Rolex Sub 1680 Posts: 1,426	Complete overhaul and refinish of an AP Diver was estimated to take 8 weeks and they finished on time.

13 September 2014, 11:32 AM	#22
watchdog507 "TRF" Member Join Date: Mar 2013 Location: YYZ, RSW Watch: Rose Gold Posts: 1,675	Many years ago, I had an ROC and the counters wouldn't reset and the watch needed at major detailing. I sent it via my AD and it took just short of 6 months. Handling by the AD was probably responsible for a month. Parts were required and probably had to come from AP HQ. When the watch came back it looked and functioned as new. In the end, I was happy with the results.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)