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vh_bu98 · 24 March 2008, 01:02 PM

I pulled out my Factory Service booklet and it lists New York, Beverly Hills and Dallas as the official Rolex Service Centers for the US.

Apparently there are Rolex Service Centers in San Francisco and Chicago as well according to other members and google maps.

Can someone explain the difference between the three RSCs listed in the booklet and the other two that are not listed? Are there things the SF and Chicago can or cannot do? Besides proximity, would there be a reason to get service at the SF or Chicago facilities instead?

Do other countries have Rolex Service Centers that are not listed in their Factory Service booklet of their country?

Tools · 24 March 2008, 01:14 PM

The listed RSC's are wholly owned by Rolex USA. The independents are authorised (contracted) to do the work according to the same standards and requirements.

The independents do not have to follow NYC policy, only their standards and requirements.

SPACE-DWELLER · 24 March 2008, 07:21 PM

Good call we have these independant RSC's. Otherwise, many a vintage Rolex timepiece would never be serviced.

24 March 2008, 01:02 PM	#1
vh_bu98 "TRF" Member Join Date: Nov 2006 Real Name: Vu Location: Dallas area Watch: Platinum YM Posts: 2,646	RSC Clarification I pulled out my Factory Service booklet and it lists New York, Beverly Hills and Dallas as the official Rolex Service Centers for the US. Apparently there are Rolex Service Centers in San Francisco and Chicago as well according to other members and google maps. Can someone explain the difference between the three RSCs listed in the booklet and the other two that are not listed? Are there things the SF and Chicago can or cannot do? Besides proximity, would there be a reason to get service at the SF or Chicago facilities instead? Do other countries have Rolex Service Centers that are not listed in their Factory Service booklet of their country?

24 March 2008, 01:14 PM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	The listed RSC's are wholly owned by Rolex USA. The independents are authorised (contracted) to do the work according to the same standards and requirements. The independents do not have to follow NYC policy, only their standards and requirements. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

24 March 2008, 07:21 PM	#3
SPACE-DWELLER "TRF" Member Join Date: Apr 2007 Real Name: Bo Location: Denmark Watch: Rolex, of course! Posts: 22,436	Good call we have these independant RSC's. Otherwise, many a vintage Rolex timepiece would never be serviced. __________________ With kind regards, Bo LocTite 221: The Taming Of The Screw...

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