Specific Datejust 2 question, why doesn't it have glowing hands?

[Rickehb]

Hi all,

Last week I bought a brand new datejust 2 with blue face, baton dial and fluted bezel in silver and white gold from a local jewlers which many of my friends have used.

Upon closer inspection I've realised that the batons glow in the dark but the hour and minute hand do not...

I've seen on the Rolex website that the picture of the same watch seem to show it has hands that glow, same when I google image search. However, When I look at the Roman numeral face, they don't have glowing hands.

I'm abit confused/worried. Is this normal? Has anyone else experienced this?

Any input it appreciated!

I've attached an image.

[reloxt]

I really think these are the wrong hands. As far as I know, this dial should have hands with lume. The roman and the one with diamonds have hands without. Again, as far as I know.

[HogwldFLTR]

It should have hands like mine in the picture below...





Check out the DJII is the linked thread below...only ones with no lume get the hands like yours. Beautiful watch otherwise.

http://rolexforums.com/showthread.php?t=368110

[AkshayArgade]

It should have hands with the lume, please go back to your jeweller

[toneafficianado]

I nearly bought a blue DJ2 and had a good look at many models. The Roman dial has no lume but all the stick dials I saw had lume. I think your watch has the hands from a Roman dial model. Maybe the dial was swapped from one of those to sticks but not the hands. For me it was a deal breaker..I loved the Romans but love lume more so I was going for your model. I ended up with a blue dial Sub but that's another story.
What does it say on the paperwork for your watch..all the sruff you got with it?

[Jaycnyp]

It should have lume!

[Andad]

A dial with luminous markers and hands with no lume would not be of much use to anyone.
It would seem that some parts have been swapped over.

Take it back and have it made right.......

[dicedealer7]

Originally Posted by toneafficianado

I nearly bought a blue DJ2 and had a good look at many models. The Roman dial has no lume but all the stick dials I saw had lume. I think your watch has the hands from a Roman dial model. Maybe the dial was swapped from one of those to sticks but not the hands. For me it was a deal breaker..I loved the Romans but love lume more so I was going for your model. I ended up with a blue dial Sub but that's another story.
What does it say on the paperwork for your watch..all the sruff you got with it?

The Roman hands are the same as the stick dialed watches.

[HogwldFLTR]

Originally Posted by dicedealer7

The Roman hands are the same as the stick dialed watches. Attachment 650935

Look at post 28 in the thread...Roman hands with no stick have no lume, nor due diamond hour marker DJIIs.

http://rolexforums.com/showthread.php?t=368110

[dicedealer7]

Ahhh gotcha.
Sucks to buy that watch and want to read the time in the dark.

[brandrea]

Someone swapped the dial, but didn't change the hands ...

[MonBK]

Was this bought at a Rolex AD?

[Rickehb]

Luckily, because it's new it is still under Rolex warranty....Very odd though.

[Bangel]

For whatever reason, the dial and hands are mismatched.

Rolex QC issue?? Swapped after leaving Rolex HQ??

[MonBK]

[QUOTE=MonBK;6062044]Was this bought at a Rolex AD?[/QUOTE]

Originally Posted by Rickehb

Luckily, because it's new it is still under Rolex warranty....Very odd though.

How about an answer?

[Minimalist]

This is brand new watch!? That's definitely messed up. If it was a preowned piece I'd understand that someone might have changed the hands, but for a brand new watch this is just not right, take it back asap.

[MonBK]

Originally Posted by Rickehb

Luckily, because it's new it is still under Rolex warranty....Very odd though.

I find it more odd that you (before logging out) sit and watch this thread for over an hour and don't reply to a simple question.

[Old Expat Beast]

Originally Posted by MonBK

I find it more odd that you (before logging out) sit and watch this thread for over an hour and don't reply to a simple question.

Being new to Rolex, he may not know that AD means Authorized Dealer

[MonBK]

Originally Posted by Old Expat Beast

Being new to Rolex, he may not know that AD means Authorized Dealer

Well, he managed to ask the first question so what's preventing him from asking another?

[zama]

Need some new hands me thinks....... my platinum DD does not have lume, so the iphone has to hang out by the bed.

[travisb]

Have you contacted the jeweler that sold you the watch??

[Rickehb]

It isn't from an approved dealer, no. However, It was ordered in for me. It has all the documentation, box etc and was new with stickers, casings etc, never worn.

I've contacted them and they have said they will send it back to Rolex for it to be changed or they will replace with a new one. All under warranty.

I don't know why anyone would have it with the dial to illuminate and the hands not...!

[cop414]

Originally Posted by Rickehb

It isn't from an approved dealer, no. However, It was ordered in for me. It has all the documentation, box etc and was new with stickers, casings etc, never worn.

I've contacted them and they have said they will send it back to Rolex for it to be changed or they will replace with a new one. All under warranty.

I don't know why anyone would have it with the dial to illuminate and the hands not...!

Good to hear, please let us know how you make out.

[brandrea]

Very unusual if this is a BNIB
The mismatch had to be from a redial, I can't imagine it leaving Rolex this way .

[kunlun]

Originally Posted by MonBK

Well, he managed to ask the first question so what's preventing him from asking another?

Dude, don't hound people on the forum.


Yeah, romans don't have hands with lume and dials get swapped all the time. Should be a free 20 minute fix from the dealer or at least not too big a deal elsewhere.

[tkerrmd]

If you buy at an AD and it ends up not right, you don't like it, you want it exchanged, they do it. You try other ways of getting the watch, you get the watch and service you paid for

And worse case senerio, you don't even like or want the watch, changed your mind, buyers remorse, they give you your money back


That for those that don't know or haven't had the "AD experience" what it is all about. You get want you want in perfect condition and you are totally satisfied


Hope things work out for you, it is s beautiful watch

[swils8610]

It is possible it left Rolex that way. Mistakes do happen.

[Tools]

Originally Posted by Rickehb

It isn't from an approved dealer, no. However, It was ordered in for me. It has all the documentation, box etc and was new with stickers, casings etc, never worn.

I've contacted them and they have said they will send it back to Rolex for it to be changed or they will replace with a new one. All under warranty.

I don't know why anyone would have it with the dial to illuminate and the hands not...!

Make sure you are dealing with a reputable Dealer. A non-authorized Dealer can neither "send it back to Rolex" or "order it in" from Rolex. They are doing it in-house and likely changed the dial one-from-another for you. (or their non-Rolex source did).

[FreddyNJ]

[QUOTE=tkerrmd;6062508]If you buy at an AD and it ends up not right, you don't like it, you want it exchanged, they do it. You try other ways of getting the watch, you get the watch and service you paid for

And worse case senerio, you don't even like or want the watch, changed your mind, buyers remorse, they give you your money back


/QUOTE]

My AD in short hills nj would not let me exchange my explorer 3 days later. Absolutely no returns he said once sized and warranty card swiped. I was so pissed. Took a loss and traded plus cash for GMT two tone from one of our TRF trusted sellers.

[dera]

Send a picture of the outer box sleeve sticker. It'll tell us exactly what config this watch left the factory with.
If you don't have it, well...