Whats missing......chrono button ROO

[grnman]

Went to get in the car and go off to a rally for the day and my brother said "wheres the chrono button gone" my heart sank and as I turned my wrist the spring fell out. The button is nowhere to be found.

So here is the story and im probably writing this post to get some reassurance from you guys. I had the watch serviced under warranty November last year as I wasn't happy with the Chronograph function. Whilst they were looking into this I mentioned the looseness off the pushers and got them to check it was in tolerance.
Now upon it falling off over the weekend, I called the watch shop and told them what had happened and that id like to exercise the warranties service, 1 year further warranty. They told me it did not cover anything on the outside of the watch. My reply was I specifically mentioned the pusher be check so it should be documented on the warranty request form.

They are looking into it which makes me nervous..............