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krattzz · 3 June 2016, 12:08 PM

Purchased last week NIB Pam 104. For $500 I can purchase their extended warranty that included new straps if damaged, sweat marks etc., cosmetic scratches, dings, etc., and also a full servicing that alone costs over $500. Now I know most say pass on these but I plan on keeping it and can be rough on the watch so with all the inclusions should, in your opinion, spend the $500? Also consider I got 20% of the list price and it's a 2105 production with warrens card, box, papers, etc. what are your thoughts especially since that alligator strap is over $400 alone? Thanks in advance for your replies.

fullcourt · 3 June 2016, 01:02 PM

it's like all warranty's, you rarely get the value out of it. not a fan of tournau personally but if you're happy that's all that counts....

enjoy your new pam.

Tudorpa · 3 June 2016, 01:05 PM

Ask the dealer who will be doing the service work on the watch. If it is not done by Panerai service center I would be concerned. Will they actually replace the strap and under what conditions will that happen. Above all read all the fine print and if anything is not acceptable get it in writing. Good luck with the watch. You got a great discount.

DOUBLE 0 SE7EN · 3 June 2016, 01:38 PM

It is important how much you pay for this 104..

krattzz · 3 June 2016, 01:43 PM

Quote:

Originally Posted by DOUBLE 0 SE7EN

It is important how much you pay for this 104..

20% off list.

Tudorpa · 3 June 2016, 01:51 PM

Find out where it will be serviced and the time limit on the warranty. Also read the fine print re: strap replacement ,under what conditions will they replace etc.Don't assume anything. I worked for them years ago. You did get a good deal. Best to you.

Cru Jones · 3 June 2016, 03:19 PM

See your other thread on this same topic for my thoughts on the warranty....

Regarding the photo, it doesn't seem like Tourneau sold you the right box/set? The 104 has the quick strap change buttons, so it should have the black plastic tool on the left, but it should not have the metal tool. My 164's box didn't even have the slot for the metal tool....

DOUBLE 0 SE7EN · 3 June 2016, 04:04 PM

If there is no metal screwdriver, how will you put the pin buckle from one strap to another one that's given in the box.. All panerais have the metal screwdriver..

Quote:

Originally Posted by Cru Jones

See your other thread on this same topic for my thoughts on the warranty....

Regarding the photo, it doesn't seem like Tourneau sold you the right box/set? The 104 has the quick strap change buttons, so it should have the black plastic tool on the left, but it should not have the metal tool. My 164's box didn't even have the slot for the metal tool....

Cru Jones · 3 June 2016, 06:11 PM

Quote:

Originally Posted by DOUBLE 0 SE7EN

If there is no metal screwdriver, how will you put the pin buckle from one strap to another one that's given in the box.. All panerais have the metal screwdriver..

you're totally right....my mistake. i forgot about changing the deployant....that little screw is such a pain, it's why i never switch it!

i just buy non-OEM buckles...

my bad.

indeed, i went and looked at my photos from when i got my watch....and what do i see? the screwdriver! and the slot for the screwdriver.

krattzz · 3 June 2016, 07:38 PM

Yes and true. The warranty is three years and I must get in writing the details because the sales rep said that even if there was sweat damage that he got a new one every six months:)

krattzz · 3 June 2016, 07:41 PM

Cru, box had two tools, one metal screwdriver and one plastic tool that splits in half to chance out straps.

krattzz · 3 June 2016, 07:44 PM

Yes sir. My only issue was either the screw came out when I changed from the alligator mot the rubber or there was never a screw there in the first place. Considering I for the 104 for 20% off list I will add the $500 and the three year piece of mind wit the warrenty. Thanks y'all for all your insights!

krattzz · 3 June 2016, 07:47 PM

$5,600'with tax $5,936. List is $7k.

krattzz · 5 June 2016, 11:57 PM

I took the plunge and with two replacement straps, a future ding repair, and servicing I think it will pay for itself.

DOUBLE 0 SE7EN · 6 June 2016, 01:30 AM

It is a good deal but at that price or cheaper you can find used pam422.. Wear it in good health..

krattzz · 6 June 2016, 12:55 PM

Quote:

Originally Posted by DOUBLE 0 SE7EN

It is a good deal but at that price or cheaper you can find used pam422.. Wear it in good health..

Don't know much about the Pam 422 but it's too late now:) Warrenty is transferrabal and I'm sure I could trade but lots of work I have a feeling.

TXgmt · 6 June 2016, 01:20 PM

Does Tourneau commonly do discounts on new Panerai? I might have to rethink some things...

krattzz · 6 June 2016, 01:26 PM

I don't think they do. I happened to be in at the end of the month, so I was told, and the rep needed a sale and was willing to generate one via a price I could almost not refuse:) the 422 is a beaut!

guelerct · 9 June 2016, 08:42 AM

Please resurrect this thread if you take advantage of that service plan. If it is as good as it sounds I want in when I buy my next one!

krattzz · 9 June 2016, 10:27 AM

Quote:

Originally Posted by guelerct

Please resurrect this thread if you take advantage of that service plan. If it is as good as it sounds I want in when I buy my next one!

. I did take the plan for $500. Cost is based on total purchase price of the watch. So for the next three years if I need a band I can get it, if it gets damaged, it gets repaired,'also first servicing is included.

ap1 · 11 June 2016, 12:09 AM

First service within the three years? Commonly dont need one then. If you get straps as you say then seems reasonable - especially with the 20off. I too surprised that chain discounted. Normally full pop there

CLuxlover · 29 June 2016, 05:57 AM

I normally wouldn't take the warranty myself, but since you already have it now, you can consider as an additional peace of mind. :D

krattzz · 29 June 2016, 06:06 AM

Returned it, Rolex GMT BLNR instead, once it can be acquired by the AD.

Watcheroo · 30 June 2016, 05:17 AM

Quote:

Originally Posted by krattzz

Returned it, Rolex GMT BLNR instead, once it can be acquired by the AD.

That was quick! What happened?

rolexnub · 30 June 2016, 08:20 AM

Quote:

Originally Posted by Watcheroo

That was quick! What happened?

I asked Kratzz the same thing on the other thread he started and and he never answered.

mfer · 30 June 2016, 09:28 PM

Why return?

3 June 2016, 12:08 PM	#1
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	Three Yr warranty from Tournau Purchased last week NIB Pam 104. For $500 I can purchase their extended warranty that included new straps if damaged, sweat marks etc., cosmetic scratches, dings, etc., and also a full servicing that alone costs over $500. Now I know most say pass on these but I plan on keeping it and can be rough on the watch so with all the inclusions should, in your opinion, spend the $500? Also consider I got 20% of the list price and it's a 2105 production with warrens card, box, papers, etc. what are your thoughts especially since that alligator strap is over $400 alone? Thanks in advance for your replies. Attached Images

3 June 2016, 01:02 PM	#2
fullcourt "TRF" Member Join Date: Oct 2010 Real Name: dp Location: chicago, usa Watch: panerai Posts: 2,369	it's like all warranty's, you rarely get the value out of it. not a fan of tournau personally but if you're happy that's all that counts.... enjoy your new pam. __________________ dp just living the dream chicago, usa chgo_risti on IG

30 June 2016, 09:28 PM	#26
mfer "TRF" Member Join Date: Mar 2007 Real Name: Mik Location: USA Posts: 13,724	Why return? __________________ member#3242

3 June 2016, 01:05 PM	#3
Tudorpa "TRF" Member Join Date: May 2016 Location: Alpharetta,Ga Watch: Rolex GMT; Panerai Posts: 46	Ask the dealer who will be doing the service work on the watch. If it is not done by Panerai service center I would be concerned. Will they actually replace the strap and under what conditions will that happen. Above all read all the fine print and if anything is not acceptable get it in writing. Good luck with the watch. You got a great discount.

3 June 2016, 01:38 PM	#4
DOUBLE 0 SE7EN "TRF" Member Join Date: Jan 2010 Real Name: KAAN Location: ISTANBUL Watch: Explorer-PAM233 Posts: 1,648	It is important how much you pay for this 104..

3 June 2016, 01:51 PM	#6
Tudorpa "TRF" Member Join Date: May 2016 Location: Alpharetta,Ga Watch: Rolex GMT; Panerai Posts: 46	Find out where it will be serviced and the time limit on the warranty. Also read the fine print re: strap replacement ,under what conditions will they replace etc.Don't assume anything. I worked for them years ago. You did get a good deal. Best to you.

3 June 2016, 03:19 PM	#7
Cru Jones 2024 SubLV41 Pledge Member Join Date: Mar 2010 Location: Paris, France Posts: 35,296	See your other thread on this same topic for my thoughts on the warranty.... Regarding the photo, it doesn't seem like Tourneau sold you the right box/set? The 104 has the quick strap change buttons, so it should have the black plastic tool on the left, but it should not have the metal tool. My 164's box didn't even have the slot for the metal tool....

3 June 2016, 07:38 PM	#10
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	Yes and true. The warranty is three years and I must get in writing the details because the sales rep said that even if there was sweat damage that he got a new one every six months:)

3 June 2016, 07:41 PM	#11
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	Cru, box had two tools, one metal screwdriver and one plastic tool that splits in half to chance out straps.

3 June 2016, 07:44 PM	#12
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	Yes sir. My only issue was either the screw came out when I changed from the alligator mot the rubber or there was never a screw there in the first place. Considering I for the 104 for 20% off list I will add the $500 and the three year piece of mind wit the warrenty. Thanks y'all for all your insights!

3 June 2016, 07:47 PM	#13
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	$5,600'with tax $5,936. List is $7k.

5 June 2016, 11:57 PM	#14
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	I took the plunge and with two replacement straps, a future ding repair, and servicing I think it will pay for itself.

6 June 2016, 01:30 AM	#15
DOUBLE 0 SE7EN "TRF" Member Join Date: Jan 2010 Real Name: KAAN Location: ISTANBUL Watch: Explorer-PAM233 Posts: 1,648	It is a good deal but at that price or cheaper you can find used pam422.. Wear it in good health..

6 June 2016, 01:20 PM	#17
TXgmt "TRF" Member Join Date: May 2016 Location: Texas Forever Watch: BLNR Posts: 174	Does Tourneau commonly do discounts on new Panerai? I might have to rethink some things...

6 June 2016, 01:26 PM	#18
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	I don't think they do. I happened to be in at the end of the month, so I was told, and the rep needed a sale and was willing to generate one via a price I could almost not refuse:) the 422 is a beaut!

9 June 2016, 08:42 AM	#19
guelerct "TRF" Member Join Date: Mar 2015 Location: CT Watch: Omega Grey Side Posts: 395	Please resurrect this thread if you take advantage of that service plan. If it is as good as it sounds I want in when I buy my next one!

11 June 2016, 12:09 AM	#21
ap1 2024 SubLV41 Pledge Member Join Date: Mar 2013 Location: usa Posts: 19,536	First service within the three years? Commonly dont need one then. If you get straps as you say then seems reasonable - especially with the 20off. I too surprised that chain discounted. Normally full pop there

29 June 2016, 05:57 AM	#22
CLuxlover "TRF" Member Join Date: Jun 2016 Location: Bay Area Posts: 86	I normally wouldn't take the warranty myself, but since you already have it now, you can consider as an additional peace of mind. :D

29 June 2016, 06:06 AM	#23
krattzz Banned Join Date: Jan 2008 Location: NYC, Philly. Watch: GMT BLNR Posts: 695	Returned it, Rolex GMT BLNR instead, once it can be acquired by the AD.

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