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Old 12 October 2016, 10:32 AM   #1
CrazyMD
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Cracked BLRO

As the title says. RSC said 8-12 weeks to get a replacement and about $1200. Fun




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Old 12 October 2016, 10:37 AM   #2
Zyfon
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Ouch. May I ask what happened?
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Old 12 October 2016, 10:38 AM   #3
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Wow. Unacceptable depending on what happened.
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Old 12 October 2016, 11:59 AM   #4
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Wow. Unacceptable depending on what happened.
LOL. Love this post.
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Old 12 October 2016, 10:39 AM   #5
Split
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Hopefully the rest of the watch is ok.
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Old 12 October 2016, 10:40 AM   #6
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oh man.
It could've always been worse, i guess. Was it only the ceramic that needed repair?
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Old 12 October 2016, 10:41 AM   #7
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Hopefully no big dings in he gold case. Sorry to hear.
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Old 12 October 2016, 10:43 AM   #8
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So sorry, but how did it brake...?
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Old 12 October 2016, 10:44 AM   #9
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Sorry to hear, hopefully the rest of the watch is ok!
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Old 12 October 2016, 10:45 AM   #10
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$1200? Seems high just for the insert. You got anything from RSC to show us?
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Old 12 October 2016, 11:01 AM   #11
Cru Jones
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$1200? Seems high just for the insert. You got anything from RSC to show us?
x2
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Old 15 May 2021, 10:44 AM   #12
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x2


X3


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Old 12 October 2016, 10:47 AM   #13
Justinmg
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That really sucks, so sorry to hear that. I can't believe they cost that much!! Not a fan of ceramic bezels
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Old 12 October 2016, 10:48 AM   #14
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Sorry about that. Would you like to share details on this?
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Old 12 October 2016, 10:51 AM   #15
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What happened?


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Old 12 October 2016, 10:53 AM   #16
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Ouch. How'd that happen?
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Old 12 October 2016, 10:53 AM   #17
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Don't leave us hangin' here...what happened?
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Old 12 October 2016, 10:55 AM   #18
Dyim
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Rolex to the face?

http://www.rolexforums.com/showthread.php?t=499708

Sorry, can't resist. Hope it gets fixed soon.
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Old 12 October 2016, 10:57 AM   #19
SemperFi
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Ouch! Hard to believe that piece is going to cost you $1,200.
Rolex probably makes just as much on their service prices as they do on their watches.
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Old 12 October 2016, 10:57 AM   #20
5080
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I just got sick to my stomach.
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Old 12 October 2016, 11:04 AM   #21
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Oh man, sorry to hear this. Curious for the details as to how it happened as well once you're able / willing to do so. Although extremely uncommon it's my one fear of having a ceramic bezel watch vs the old aluminum inserts.
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Old 12 October 2016, 11:07 AM   #22
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More color please
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Old 12 October 2016, 11:08 AM   #23
Ravager135
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We've been told by the experts here that this is the downside of ceramic. I am not a ceramic hater at all (own the BLNR and LVC), but this is the unfortunate cost. I've read plenty of threads in which Padi commented on how ceramic will shatter and is far more expensive to replace.
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Old 12 October 2016, 11:10 AM   #24
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Ouch!
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Old 12 October 2016, 11:18 AM   #25
Austin in Japan
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Is that 1200 for the bezel insert alone, or the bezel insert plus an overhaul??

The service centers here in Japan would likely insist on an overhaul along with the replacement.
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Old 12 October 2016, 11:19 AM   #26
CrazyMD
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I hit my hand into a door handle pretty hard and it cracked and just spilled on the ground. It must have caught it just right. RSC inspected the bezel to see if that was damaged as they said if it is the ceramic insert will not fit back in right. Luckily the bezel was fine. The impact was strictly on the ceramic. The crystal was fine.

$1200 to replace insert. If I needed to change the bezel the cost would have been an additional $4,000 (half the cost of a submariner) lol

What kills me is the time. Bezel has to come from Geneva. They get their shipments once per month. So they will place the order and hope it comes in beginning of November. The gal told me it likely won't and the last Pepsi bezel that broke took them 3 months to get.

Oh ya, watch is 2 weeks old. What can you do but just chuckle.


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Old 12 October 2016, 12:35 PM   #27
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Quote:
Originally Posted by CrazyMD View Post
I hit my hand into a door handle pretty hard and it cracked and just spilled on the ground. It must have caught it just right. RSC inspected the bezel to see if that was damaged as they said if it is the ceramic insert will not fit back in right. Luckily the bezel was fine. The impact was strictly on the ceramic. The crystal was fine.

$1200 to replace insert. If I needed to change the bezel the cost would have been an additional $4,000 (half the cost of a submariner) lol

What kills me is the time. Bezel has to come from Geneva. They get their shipments once per month. So they will place the order and hope it comes in beginning of November. The gal told me it likely won't and the last Pepsi bezel that broke took them 3 months to get.

Oh ya, watch is 2 weeks old. What can you do but just chuckle.


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Cry


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Old 12 October 2016, 01:38 PM   #28
No SUBctitute
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I hit my hand into a door handle pretty hard and it cracked and just spilled on the ground.......$1200 to replace insert. If I needed to change the bezel the cost would have been an additional $4,000 (half the cost of a submariner) lol
Your valuables insurance doesn't cover accidental damage?
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Old 12 October 2016, 05:20 PM   #29
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Originally Posted by CrazyMD View Post
I hit my hand into a door handle pretty hard and it cracked and just spilled on the ground. It must have caught it just right. RSC inspected the bezel to see if that was damaged as they said if it is the ceramic insert will not fit back in right. Luckily the bezel was fine. The impact was strictly on the ceramic. The crystal was fine.

$1200 to replace insert. If I needed to change the bezel the cost would have been an additional $4,000 (half the cost of a submariner) lol

What kills me is the time. Bezel has to come from Geneva. They get their shipments once per month. So they will place the order and hope it comes in beginning of November. The gal told me it likely won't and the last Pepsi bezel that broke took them 3 months to get.

Oh ya, watch is 2 weeks old. What can you do but just chuckle.


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Very sorry this has happened to your new watch,but like most things hit it hard enough it will break.IMHO the $1200 cost just to replace the insert is a crazy price. And IMHO there should be some sort of warning in the Rolex literature about how ceramic can shatter.
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Old 13 October 2016, 12:56 AM   #30
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Very sorry this has happened to your new watch,but like most things hit it hard enough it will break.IMHO the $1200 cost just to replace the insert is a crazy price. And IMHO there should be some sort of warning in the Rolex literature about how ceramic can shatter.
The voice of reason.
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