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Luv2XcelR8 · 24 October 2016, 10:33 AM

Hello TRF family,

I am looking for a recommended AD so that I can place my name on the list for a ceramic Daytona. Also, I am looking to pick up either an LV Hulk, BLNR, or a two tone GMT II.

Today I stopped by a local AD and the service was terrible. As soon as I would try on a piece, the lady would try to mention financing options since "I wouldn't be able to afford it". I was wearing the Two tone GMT II and when I asked my girlfriend if she liked the piece, the sales lady replied and mentioned that it would "look better on someone that is more wealthy, you should stick with stainless".

I was shocked by this, especially since we were both dressed fairly nice and I was wearing one of my APs.

Oh well!! I was ready to purchase at least one of the pieces mentioned above.

My apologies for the mini rant.

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kromdom · 24 October 2016, 10:35 AM

did you say or do anything while at this AD to voice your displeasure with the treatment you got?

Alcan · 24 October 2016, 10:37 AM

Quote:

Originally Posted by Luv2XcelR8

I was wearing the Two tone GMT II...

...and I was wearing one of my APs.

Golden Ellipse · 24 October 2016, 10:39 AM

Quote:

Originally Posted by Alcan

I think he meant he was wearing it while trying it on...

slide13 · 24 October 2016, 10:41 AM

Wow, that's just awful. I actually take mild pleasure in walking into an AD dressed in my most casual clothes and seeing how they treat me...will tell you a lot. Local AD is great thankfully, nothing but respect.

Luv2XcelR8 · 24 October 2016, 10:41 AM

Quote:

Originally Posted by Alcan

I was wearing it today and took it off to try on the GMT II.

Yes, I let the manager know off to the side but I still do not want to do business with them.

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Kevin of Larchmont · 24 October 2016, 10:43 AM

Telling us makes for an interesting story but that woman has a boss. Telling the story to her manager or employer would result in a real sense of satisfaction.

watchwatcher · 24 October 2016, 10:58 AM

You know, I keep reading posts like this, but my experience at my AD has always been so radically different.

Luv2XcelR8 · 24 October 2016, 11:05 AM

Quote:

Originally Posted by watchwatcher

You know, I keep reading posts like this, but my experience at my AD has always been so radically different.

This is the first negative encounter that I have had. But you are right, it is my fault that the lady was rude...

Anyways, I was hoping that someone could provide a connection for someone who works at an AD so that I can get on a list and make a purchase.

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Headshrinker · 24 October 2016, 11:08 AM

I'm too old and comfortable with myself to take insults from salespeople. I ask for the owner and let him/her know about the situation and walk out. This happened to me when I was 17yrs old, buying an Omega Moonwatch; never again!

Luv2XcelR8 · 24 October 2016, 11:09 AM

Quote:

Originally Posted by Headshrinker

I'm too old and comfortable with myself to take insults from salespeople. I ask for the owner and let him/her know about the situation and walk out. This happened to me when I was 17yrs old, buying an Omega Moonwatch; never again!

That's exactly what I did.

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Tony64 · 24 October 2016, 11:10 AM

Quote:

Originally Posted by Luv2XcelR8

This is the first negative encounter that I have had. But you are right, it is my fault that the lady was rude...

Anyways, I was hoping that someone could provide a connection for someone who works at an AD so that I can get on a list and make a purchase.

Sent from my iPhone using Tapatalk

Is there only one AD in your immediate vicinity? Why not just try another AD? It sounds like the experience you had, however unpleasant and unprofessional, was fairly unique to that particular AD.

enjoythemusic · 24 October 2016, 11:11 AM

Reminds me of Tourneau. Which AD was it?

visualplane · 24 October 2016, 11:11 AM

Those comments were too forward and rude.

I sometimes wonder if the salespeople give this reverse psychology tactic where they make you feel like they think you won't buy anything so that you would buy something to prove something.

Whenever I feel like they are pulling my leg, I don't buy from them.

Luv2XcelR8 · 24 October 2016, 11:13 AM

Quote:

Originally Posted by enjoythemusic

Reminds me of Tourneau. Which AD was it?

I have had great experience with Tourneau but the location close to me does not carry Rolex in store. I suppose I could have them order the model I like! I am going to go to the other AD in the area this week, but figured it wouldn't hurt to ask in order to save some time.

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locutus49 · 24 October 2016, 11:18 AM

What country was this in?

Luv2XcelR8 · 24 October 2016, 11:23 AM

This was in the United States. In other news, I enjoyed the two tone GMT II more than I thought I would. However, I have been dreaming of the Sub LV for so long I think I have finally made up my decision. It has always been between the LV and BLNR.

Eventually, I would like to own both amazing pieces.

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RHIII · 24 October 2016, 11:25 AM

Wow.

That interaction would have been followed by a conversation with a manager or the owner.

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dberman3 · 24 October 2016, 11:26 AM

Quote:

Originally Posted by slide13

Wow, that's just awful. I actually take mild pleasure in walking into an AD dressed in my most casual clothes and seeing how they treat me...will tell you a lot. Local AD is great thankfully, nothing but respect.

I do the same thing... Car shopping too. Always fun.

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antoflo · 24 October 2016, 11:27 AM

Unacceptable. I would not buy anything from them unless the manager or sales person expresses apologies.

Boaters · 24 October 2016, 11:29 AM

That really sucks can't stand rude people

elkaholic · 24 October 2016, 11:32 AM

There's no justification for that kind of treatment at a Rolex AD or anywhere else. I would have also had a word with the manager or owner as you did.

My local AD has never sold me a Rolex, but I go in each time I'm getting jewelry for the wife and buy from the exact same salesperson each time. She is more than happy to oblige my watch hobby via discussion and trying on different models whenever I want.

I'd actually consider buying from them if their discount and pricing (on pre-owned) were within reality. But, given their location and volume, they know that basically any new sports model they have will go to a buyer willing to pay full retail plus tax.

Luv2XcelR8 · 24 October 2016, 11:34 AM

Most people that work at ADs have been really nice and "true watch people". This was definitely uncharacteristic of my past experiences, I guess that is what shocked me the most.

Until today, I always thought the bad AD posts were silly myself.

I am just excited to finally add a Rolex to the collection. Truly, Rolex is an addiction!

Has anybody been able to pay msrp for a ceramic Daytona once they get the call from being on a list or are there still mark ups?

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andreturning · 24 October 2016, 11:39 AM

wow,If my GF heard her say that stuff she might of grabbed her by her hair lol

dberman3 · 24 October 2016, 11:39 AM

Quote:

Originally Posted by Luv2XcelR8

Most people that work at ADs have been really nice and "true watch people". This was definitely uncharacteristic of my past experiences, I guess that is what shocked me the most.

Until today, I always thought the bad AD posts were silly myself.

I am just excited to finally add a Rolex to the collection. Truly, Rolex is an addiction!

Has anybody been able to pay msrp for a ceramic Daytona once they get the call from being on a list or are there still mark ups?

Sent from my iPhone using Tapatalk

There should not be a markup at an AD.

Sent from my iPad using Tapatalk Pro

Luv2XcelR8 · 24 October 2016, 11:42 AM

Quote:

Originally Posted by andreturning

wow,If my GF heard her say that stuff she might of grabbed her by her hair lol

Haha! She was really upset about it. We figured that talking to her boss would be enough.

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JP Chestnut · 24 October 2016, 11:47 AM

I've never once been treated poorly at any AD. Sometimes not great, but never terrible. I've shown up not wearing a watch, haven't shaved in days, dirty sneakers, etc - and I look young.

If this happened, you should write Rolex a letter.

locutus49 · 24 October 2016, 11:58 AM

Sounds like it is straight out of Pretty Woman.

Luv2XcelR8 · 24 October 2016, 12:00 PM

Quote:

Originally Posted by locutus49

Sounds like it is straight out of Pretty Woman.

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melrob1 · 24 October 2016, 12:05 PM

I would have been upset BUT that would have given me instant ownership of the situation. Which means to me discount city! I would have told the manager how upset I was then told her I was going to make it my mission to go to every social media avenue and blast them like no other. By then if the manager was smart she would be begging for you to buy at a major discount. If she didn't I would have told her I was going to the President/Owner. I wouldn't feel bad about taking a discount and buying from them. I would have given them my money all day long for a good deal. If it saves me money it's the best insult I ever got!

24 October 2016, 10:33 AM	#1
Luv2XcelR8 2024 Pledge Member Join Date: Mar 2016 Real Name: Tyler Location: Atlanta, GA Posts: 495	Horrible AD experience Hello TRF family, I am looking for a recommended AD so that I can place my name on the list for a ceramic Daytona. Also, I am looking to pick up either an LV Hulk, BLNR, or a two tone GMT II. Today I stopped by a local AD and the service was terrible. As soon as I would try on a piece, the lady would try to mention financing options since "I wouldn't be able to afford it". I was wearing the Two tone GMT II and when I asked my girlfriend if she liked the piece, the sales lady replied and mentioned that it would "look better on someone that is more wealthy, you should stick with stainless". I was shocked by this, especially since we were both dressed fairly nice and I was wearing one of my APs. Oh well!! I was ready to purchase at least one of the pieces mentioned above. My apologies for the mini rant. Sent from my iPhone using Tapatalk __________________ Instagram: heinz_nation

24 October 2016, 11:11 AM	#13
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 21,169	Reminds me of Tourneau. Which AD was it? __________________ __________________ ----> Was Great Seeing Everyone At The TRF December 9 Tampa Meetup <---- https://www.rolexforums.com/showthread.php?t=968133 Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory.

24 October 2016, 11:23 AM	#17
Luv2XcelR8 2024 Pledge Member Join Date: Mar 2016 Real Name: Tyler Location: Atlanta, GA Posts: 495	This was in the United States. In other news, I enjoyed the two tone GMT II more than I thought I would. However, I have been dreaming of the Sub LV for so long I think I have finally made up my decision. It has always been between the LV and BLNR. Eventually, I would like to own both amazing pieces. Sent from my iPhone using Tapatalk __________________ Instagram: heinz_nation

24 October 2016, 11:25 AM	#18
RHIII Member Join Date: Jul 2014 Real Name: Roger Location: ... Watch: AP/Rolex/PP Posts: 6,309	Horrible AD experience Wow. That interaction would have been followed by a conversation with a manager or the owner. Sent from my iPhone using Tapatalk

24 October 2016, 11:32 AM	#22
elkaholic "TRF" Member Join Date: Mar 2011 Location: ATL Watch: Rolex Posts: 683	There's no justification for that kind of treatment at a Rolex AD or anywhere else. I would have also had a word with the manager or owner as you did. My local AD has never sold me a Rolex, but I go in each time I'm getting jewelry for the wife and buy from the exact same salesperson each time. She is more than happy to oblige my watch hobby via discussion and trying on different models whenever I want. I'd actually consider buying from them if their discount and pricing (on pre-owned) were within reality. But, given their location and volume, they know that basically any new sports model they have will go to a buyer willing to pay full retail plus tax. __________________ 16570 Exp II White 16220 DJ silver stick 16233 DJ champagne stick

24 October 2016, 10:35 AM	#2
kromdom "TRF" Member Join Date: Jan 2016 Location: USA Posts: 530	did you say or do anything while at this AD to voice your displeasure with the treatment you got?

24 October 2016, 10:41 AM	#5
slide13 "TRF" Member Join Date: Sep 2016 Location: Here Posts: 1,003	Wow, that's just awful. I actually take mild pleasure in walking into an AD dressed in my most casual clothes and seeing how they treat me...will tell you a lot. Local AD is great thankfully, nothing but respect.

24 October 2016, 10:43 AM	#7
Kevin of Larchmont 2024 Pledge Member Join Date: Jul 2016 Location: The Ice House Watch: Ingersoll Mickey Posts: 3,393	Telling us makes for an interesting story but that woman has a boss. Telling the story to her manager or employer would result in a real sense of satisfaction.

24 October 2016, 10:58 AM	#8
watchwatcher "TRF" Member Join Date: Jan 2009 Real Name: Larry Location: Kentucky Watch: Yes Posts: 35,047	You know, I keep reading posts like this, but my experience at my AD has always been so radically different.

24 October 2016, 11:08 AM	#10
Headshrinker "TRF" Member Join Date: Mar 2012 Location: NJ Watch: Day-Date Posts: 4,056	I'm too old and comfortable with myself to take insults from salespeople. I ask for the owner and let him/her know about the situation and walk out. This happened to me when I was 17yrs old, buying an Omega Moonwatch; never again!

24 October 2016, 11:11 AM	#14
visualplane "TRF" Member Join Date: Jun 2015 Location: New York, NY Watch: 5513 Posts: 1,170	Those comments were too forward and rude. I sometimes wonder if the salespeople give this reverse psychology tactic where they make you feel like they think you won't buy anything so that you would buy something to prove something. Whenever I feel like they are pulling my leg, I don't buy from them.

24 October 2016, 11:18 AM	#16
locutus49 Banned Join Date: May 2014 Real Name: John Location: La Jolla, CA Watch: Platona Posts: 12,194	What country was this in?

24 October 2016, 11:27 AM	#20
antoflo "TRF" Member Join Date: Jun 2016 Location: Canada Watch: DJII, Sub Posts: 597	Unacceptable. I would not buy anything from them unless the manager or sales person expresses apologies.

24 October 2016, 11:29 AM	#21
Boaters 2024 Pledge Member Join Date: May 2015 Real Name: Mike Location: Pacific Northwest Watch: 116610LV 16710 SD Posts: 10,653	That really sucks can't stand rude people

24 October 2016, 11:34 AM	#23
Luv2XcelR8 2024 Pledge Member Join Date: Mar 2016 Real Name: Tyler Location: Atlanta, GA Posts: 495	Most people that work at ADs have been really nice and "true watch people". This was definitely uncharacteristic of my past experiences, I guess that is what shocked me the most. Until today, I always thought the bad AD posts were silly myself. I am just excited to finally add a Rolex to the collection. Truly, Rolex is an addiction! Has anybody been able to pay msrp for a ceramic Daytona once they get the call from being on a list or are there still mark ups? Sent from my iPhone using Tapatalk __________________ Instagram: heinz_nation

24 October 2016, 11:39 AM	#24
andreturning "TRF" Member Join Date: Mar 2015 Real Name: Andre Location: CT,USA Watch: Me Posts: 96	wow,If my GF heard her say that stuff she might of grabbed her by her hair lol __________________ New Air King 116900 No Date Ceramic Sub 114060 Datejust 41mm Two-Tone 126333

24 October 2016, 11:47 AM	#27
JP Chestnut Banned Join Date: May 2012 Location: Ann Arbor MI Watch: Rolex Ref 16600 Posts: 3,908	I've never *once* been treated poorly at any AD. Sometimes not great, but never terrible. I've shown up not wearing a watch, haven't shaved in days, dirty sneakers, etc - and I look young. If this happened, you should write Rolex a letter.

24 October 2016, 11:58 AM	#28
locutus49 Banned Join Date: May 2014 Real Name: John Location: La Jolla, CA Watch: Platona Posts: 12,194	Sounds like it is straight out of Pretty Woman.

24 October 2016, 12:05 PM	#30
melrob1 "TRF" Member Join Date: Jun 2013 Location: Colorado Posts: 968	I would have been upset BUT that would have given me instant ownership of the situation. Which means to me discount city! I would have told the manager how upset I was then told her I was going to make it my mission to go to every social media avenue and blast them like no other. By then if the manager was smart she would be begging for you to buy at a major discount. If she didn't I would have told her I was going to the President/Owner. I wouldn't feel bad about taking a discount and buying from them. I would have given them my money all day long for a good deal. If it saves me money it's the best insult I ever got!

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