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Auto16610 · 21 April 2018, 12:21 PM

If you ordered a new watch from another state and it arrived with a dent/ding/gouge on the bezel would you return it or just live with it? (There is a return policy that allows it)

RHIII · 21 April 2018, 12:22 PM

If it is a brand new watch — I’d send it back for a replacement.

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Auto16610 · 21 April 2018, 12:25 PM

I just edited it. I should add it is not that big a dent, so that is where the dilema lies. Thanks.

Quote:

Originally Posted by RHIII

If it is a brand new watch — is send it back for a replacement.

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RHIII · 21 April 2018, 12:26 PM

Quote:

Originally Posted by Auto16610

I just edited it. Thanks.

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Danny83 · 21 April 2018, 12:36 PM

Pics

Auto16610 · 21 April 2018, 12:57 PM

My phone won't let me for some reason. It is on the rim of a panerai near the crystal. Small but reflects a bit. You can see it and take your finger nail and scrape it and feel it.

SemperFi · 21 April 2018, 01:06 PM

A dent in a new watch, no matter how small, is going back to the seller with no hesitation. If the watch was used and the imperfection disclosed, that’s a different story. But new? Send it back pronto.

AzPaul · 21 April 2018, 01:11 PM

Quote:

Originally Posted by Auto16610

(There is a return policy that allows it)

It should go back.

imperio · 21 April 2018, 01:12 PM

Send it back.

Auto16610 · 21 April 2018, 01:27 PM

Can't thank you enough. I feel bad for the seller, but I want to put my own scratches and dents on it. I do plan on returning it. Buy keep your opinions coming!

donas · 21 April 2018, 01:36 PM

I'd return it, without a doubt ! I bought a Pam from well know seller on TRF that had a small dent that was not mentioned in the ad. I like this person and have done many deals with him so I thought I would just live with it....that dent drives me nuts to this day. I really wish I had returned it. I am a far cry from someone that worries about every scratch and ding, I wear all my watches and never worry about any marks....I think this one bothers me because it sort of dents in the hole where the screw in the lug goes.

swils8610 · 21 April 2018, 01:40 PM

Return it...I’d have to see a pic of it.

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Laszlo · 21 April 2018, 01:47 PM

Quote:

Originally Posted by Auto16610

If you ordered a new watch from another state and it arrived with a dent/ding/gouge on the bezel would you return it or just live with it? (There is a return policy that allows it)

If the ad did not disclose these flaws I would either return it or ask for an adjustment to the price you paid - refund the off-set. Just my 2 cents.

ejvette · 21 April 2018, 06:23 PM

Obviously you were not expecting this I would definitely return it.

1William · 21 April 2018, 10:01 PM

I would return it for a replacement or refund.

Brenngun · 21 April 2018, 10:19 PM

If its got a ding it ain't new. If you can live with call and ask for a discount. If no discount then it goes back. Easy Peasy.

TK-710 · 21 April 2018, 10:21 PM

Quote:

Originally Posted by SemperFi

A dent in a new watch, no matter how small, is going back to the seller with no hesitation. If the watch was used and the imperfection disclosed, that’s a different story. But new? Send it back pronto.

Exactly.

RichM · 21 April 2018, 10:22 PM

Send it back.

Auto16610 · 22 April 2018, 09:46 AM

Replacement next week.

21 April 2018, 12:21 PM	#1
Auto16610 "TRF" Member Join Date: Apr 2010 Real Name: Scott Location: Santa Cruz Watch: RolexOmegaPanerai Posts: 1,182	Need opinions please! If you ordered a new watch from another state and it arrived with a dent/ding/gouge on the bezel would you return it or just live with it? (There is a return policy that allows it)

21 April 2018, 12:22 PM	#2
RHIII Member Join Date: Jul 2014 Real Name: Roger Location: ... Watch: AP/Rolex/PP Posts: 6,309	Need opinions please! If it is a brand new watch — I’d send it back for a replacement. Sent from my iPhone using Tapatalk

21 April 2018, 12:57 PM	#6
Auto16610 "TRF" Member Join Date: Apr 2010 Real Name: Scott Location: Santa Cruz Watch: RolexOmegaPanerai Posts: 1,182	Can't do pics My phone won't let me for some reason. It is on the rim of a panerai near the crystal. Small but reflects a bit. You can see it and take your finger nail and scrape it and feel it.

21 April 2018, 01:06 PM	#7
SemperFi "TRF" Member Join Date: Sep 2014 Real Name: Angelo Location: Brooklyn, NY Watch: Rolex Submariner Posts: 42,164	A dent in a new watch, no matter how small, is going back to the seller with no hesitation. If the watch was used and the imperfection disclosed, that’s a different story. But new? Send it back pronto. __________________ Rolex Submariner Omega Seamaster Aqua Terra Tudor Black Bay 58 Blue Tudor Ranger 79910 Nomos Club Datum 733 Nomos Metro 38 Stowa Flieger Classic 40 * Card carrying member of TRF's Global Association of Retro-Grouch-Curmudgeons *

21 April 2018, 01:12 PM	#9
imperio "TRF" Member Join Date: Sep 2011 Location: San Francisco, CA Watch: this space Posts: 1,867	Send it back. __________________

21 April 2018, 12:36 PM	#5
Danny83 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2013 Real Name: Danny Location: Bay Area CA Watch: Yellow Gold Posts: 20,312	Pics

21 April 2018, 01:27 PM	#10
Auto16610 "TRF" Member Join Date: Apr 2010 Real Name: Scott Location: Santa Cruz Watch: RolexOmegaPanerai Posts: 1,182	You guys are awesome Can't thank you enough. I feel bad for the seller, but I want to put my own scratches and dents on it. I do plan on returning it. Buy keep your opinions coming!

21 April 2018, 01:36 PM	#11
donas Banned Join Date: Jul 2008 Real Name: Wade Location: TN Watch: 116619 Posts: 2,659	I'd return it, without a doubt ! I bought a Pam from well know seller on TRF that had a small dent that was not mentioned in the ad. I like this person and have done many deals with him so I thought I would just live with it....that dent drives me nuts to this day. I really wish I had returned it. I am a far cry from someone that worries about every scratch and ding, I wear all my watches and never worry about any marks....I think this one bothers me because it sort of dents in the hole where the screw in the lug goes.

21 April 2018, 01:40 PM	#12
swils8610 2024 SubLV41 Pledge Member Join Date: Sep 2012 Real Name: shannon Location: usa Posts: 9,211	Return it...I’d have to see a pic of it. Sent from my iPhone using Tapatalk Pro

21 April 2018, 06:23 PM	#14
ejvette 2024 SubLV41 Pledge Member Join Date: Apr 2014 Real Name: Ed Location: East Hampton NY Watch: me break clays.. Posts: 7,516	Obviously you were not expecting this I would definitely return it. __________________ Rolex•Omega•Breitling•Grand Seiko•Tudor "No one on their death bed ever said I wish I worked more" My Grandma * Card carrying member of TRF's Global Association of Retro-Grouch-Curmudgeons *

21 April 2018, 10:01 PM	#15
1William 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 47,787	I would return it for a replacement or refund.

21 April 2018, 10:19 PM	#16
Brenngun 2024 SubLV41 Pledge Member Join Date: Mar 2010 Real Name: Rick Location: Smokin' Heaven Watch: Rolex & Tudor Posts: 3,866	If its got a ding it ain't new. If you can live with call and ask for a discount. If no discount then it goes back. Easy Peasy. __________________ Simple solutions solve complexed problems more often than complexed solutions solve simple problems!

21 April 2018, 10:22 PM	#18
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,772	Send it back. __________________ "I love to work at nothing all day" TRF #139960

22 April 2018, 09:46 AM	#19
Auto16610 "TRF" Member Join Date: Apr 2010 Real Name: Scott Location: Santa Cruz Watch: RolexOmegaPanerai Posts: 1,182	On fed ex Replacement next week.

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