The U.K. AD relationship game

[TeddyS]

I recently went into a new ( to me ) U.K AD after falling out with the AD that I had been using for a number of years.
I obviously had the aim of building some common ground and being put on the list for the new DSSD and SkyDweller. I wanted some advice on if I should get the divers extension removed from my SD43 and replace with two new links. We spoke for a while and came to the conclusion that additional links is the way to go.
I got a call the next day stating that the links are in and could I take the SD43 in to have the links fitted.
When I arrived the shop manager came over and introduced himself and said he was sorry that I had had a bad experience with my last AD and he will do everything possible to get my DSSD and SkyDweller before the end of the year. I was floored, I haven’t had decent treatment in an AD in years. Then he went one step further and gave my daughter the Swarovski pen that she and been staring at on the display.
I think this proves that you don’t need to buy watches that you don’t want and suck up to an AD, be yourself, be genuine a decent AD will really appreciate it.


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[Cyclops888]

That is a great story! Hope you will get your desired watches soon!

[Sarosh]

Hey Teddy, that sounds like a good relationship is about to start. I’m sure it was so refreshing to be around the AD who wanted to help!

[codecow]

Did they offer you a Diet Coke with ice?

[tmo8320]

Here here to basic human decency and running a sound business in service to customers. When things work right, EVERYONE wins.

Thank you for sharing your experience.


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[T01]

Nice to hear a member having success in the UK with an AD relationship!

[Nikrnic]

I'd never suck up to any AD, however l believe l have as good of a relationship as possible with two AD'S especially for not being a frequent flyer

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[tyler1980]

if this was london its one of only a few AD's this could possibly be. Great job finding them, good AD's are around still

[sensui]

Indeed....they are out there...still customer oriented ADs. But I think the situation with underwhelming supply/overwhelming demand breeds the common bad AD practices/attitudes....it's only human/business.

I'm glad though you were treated with respect and had good service.

[benlee]

Good to hear. ADs are run by people and there is always good and bad.

[tyler1980]

Originally Posted by benlee

Good to hear. ADs are run by people and there is always good and bad.

i agree. The culture does get rotten at some and its nearly impossible to fix once it set in.

[ap1]

Originally Posted by codecow

Did they offer you a Diet Coke with ice?

I think it’s a coke light there. Like a skinny latte, same kinda thing
Sounds like a great new AD

[tyler1980]

Originally Posted by ap1

I think it’s a coke light there. Like a skinny latte, same kinda thing
Sounds like a great new AD

still diet coke... you see more of the coke light on mainland europe.
And they sometimes even use ice

[TeddyS]

Originally Posted by tyler1980

if this was london its one of only a few AD's this could possibly be. Great job finding them, good AD's are around still

Sounds like you have a pretty good idea of which AD it is. My old AD is a total melt. He rang me at 1500 on a Friday and told me my SkyDweller was in. I told him I couldn’t get there till Monday, so he informed me he can’t hold it till then and moved it to another customer


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[tyler1980]

Originally Posted by TeddyS

Sounds like you have a pretty good idea of which AD it is. My old AD is a total melt. He rang me at 1500 on a Friday and told me my SkyDweller was in. I told him I couldn’t get there till Monday, so he informed me he can’t hold it till then and moved it to another customer


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thats just ridiculous. Unless its the end of the month and they need to hit some sales target i cant think of a good reason to ever do this. You waited a long time presumably, never knowing when they will call and then when they do you need to get there in two hours before they close.

[AK797]

Nice to hear. ADs can smell out the genuines from the hype-achondriacs.

[Soonbuddy]

Is there a London Ad one would recommend for a first time customer? From what I've read i think i might avoid WOS. Not gonna spend enough money there for them to take me seriously.

[Nairn1980]

Wow that’s a great story.

[Art 1]

It pays to be nice to people.

[Soonbuddy]

Is there a london AD that one would recommend for a first time buyer?

[TeddyS]

Originally Posted by Soonbuddy

Is there a london AD that one would recommend for a first time buyer?

I’d advise staying away from London ADs. The majority are total bellends


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[andrewjb88]

Originally Posted by ap1

I think it’s a coke light there. Like a skinny latte, same kinda thing
Sounds like a great new AD

As Tyler below says Diet Coke or Coke Zero. Coke Light is Europe.

Interested to see which AD it is in London?

My family AD is John Pass,Crewe but I live in Milton Keynes now and unfortunately my local AD is Goldsmiths.

LDN is 40 mins away so don't mind travelling for a decent AD.

[GeeRam]

Originally Posted by andrewjb88

My family AD is John Pass,Crewe but I live in Milton Keynes now and unfortunately my local AD is Goldsmiths.

LDN is 40 mins away so don't mind travelling for a decent AD.

Baker Brothers Jewellers in Bedford is a lot closer to MK than London, and isn't a 'big chain' AD.
Not been there, but better option to try first than going down to London?

There's another non-chain AD in Banbury, which again closer to MK than London, and again, likely a better bet.

[Soonbuddy]

That much i can gather but I dont really have choice. Stevenage has no AD and without a car traveling to the closest AD isn't trivial. London is easy and cheap by train. Just want to wait-list for a Sub ND.

[tyler1980]

Originally Posted by Soonbuddy

That much i can gather but I dont really have choice. Stevenage has no AD and without a car traveling to the closest AD isn't trivial. London is easy and cheap by train. Just want to wait-list for a Sub ND.

DM Robinson seems to be pretty good for a first time buyer after a ND sub. None of them would be able to provide something like a daytona though. Wempe and Pragnell are good too.

There is a big big difference between the big chains and the small AD's. Especially in London. Its going to be easier outside the city though.

[andrewjb88]

Originally Posted by GeeRam

Baker Brothers Jewellers in Bedford is a lot closer to MK than London, and isn't a 'big chain' AD.
Not been there, but better option to try first than going down to London?

There's another non-chain AD in Banbury, which again closer to MK than London, and again, likely a better bet.

£13 return ticket including underground pass and free parking at work (MK station) makes it easier to get to London haha.

I will check them out though!

[joli160]

Originally Posted by benlee

Good to hear. ADs are run by people and there is always good and bad.

[GeeRam]

Originally Posted by andrewjb88

£13 return ticket including underground pass and free parking at work (MK station) makes it easier to get to London haha.

I will check them out though!

Unless you've got a car that does about 10mpg, it's not going to cost £13 to drive from MK to Bedford or Banbury from MK...!!

Honestly, travelling into London is the last thing you should be doing to look for an AD!!!

Most of us in London are trying to look for AD's out of London

[Soonbuddy]

Thank you for the advice. I'll go have a look real soon. However if any of these places can offer me a Fifty Fathoms at a good price, I couldn't abandon the Sub search quicker.

[Rolex fan 61]

Originally Posted by andrewjb88

As Tyler below says Diet Coke or Coke Zero. Coke Light is Europe.

Interested to see which AD it is in London?

My family AD is John Pass,Crewe but I live in Milton Keynes now and unfortunately my local AD is Goldsmiths.

LDN is 40 mins away so don't mind travelling for a decent AD.

If you are in Milton Keynes then Fraser Hart is your nearest AD, Goldsmiths in Milton Keynes do not stock rolex, there is also an independent jeweller in Banbury that stocks rolex its called Michael Jones.