Rolex Service NYC

[TommyBahama18]

A few months back I had posted about the bracelet screws being damaged on my Submariner when I brought it in for sizing at a local jeweler. Being particular and the watch being brand new. After some research and phone calls to local ADs with no avail I decided to call Rolex direct and was pleasantly surprised to hear that they would replace the screws and at worse I’d only have to pay a nominal fee. Today I was finally able to bring my watch in and I have to say it was a great experience overall and only took about an hour and a half including the actual repair. Oh and I got a sharp looking travel pouch as well! However, when I inquired about a polishing/cleaning cloth I was informed they had been discontinued so for those in the area who need service I’d definitely recommend it!