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30 January 2019, 12:01 PM | #1 |
"TRF" Member
Join Date: Jan 2019
Location: USA
Posts: 42
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Tudor Prince Sub Servicing
I have a 1996 Tudor 75090 with tritium, plexiglass, Rolex markings, etc. It stopped running, so I sent it to RSC for service via my local AD.
RSC has now come back with the estimate. In addition to the Tudor service, they want to replace plexi with sapphire, replace the hands (which will not match the original face), replace the crown (presumably losing the Rolex crown with a Tudor one), and optionally replace the face with a modern face. I really don’t want to make all of these replacements. I just want the original watch to work even if water resistance is compromised. The AD is being a bit cagey, but are all of these replacements mandatory? Or can I insist that RSC just get the watch running again without any “modern” replacements? Thanks for any guidance! Sent from my iPhone using Tapatalk |
30 January 2019, 12:25 PM | #2 |
Banned
Join Date: Mar 2018
Location: New Zealand
Watch: 114060
Posts: 2,630
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You are the customer so what they do is up to you. If they are not able to meet your requirements I expect they will send it back to you and you can then arrange for someone else to service your watch. Just make your requirements crystal clear.
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30 January 2019, 12:36 PM | #3 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Aug 2012
Real Name: Lee
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30 January 2019, 01:52 PM | #4 |
"TRF" Member
Join Date: Sep 2018
Real Name: Sean
Location: Vancouver, Canada
Watch: 16234/Speedy
Posts: 205
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It depends on what the quote or estimate says. Each change or fix they want to perform will either be optional or not. If they will only service the movement and leave everything else untouched then that will be communicated in the quote.
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