Rolex watch stops working ????

[JVH]

Purchased rolex watch datejust 16013 in October 2008 approximately after one month, the watch stopped during the night. I keep the watch on all the time, except for showers every morning
I returned the watch to perpetual time in singapore

The answer I received is as follows
dear Jack
we have tested your watch both on the calibration machine and the final test machine. your watch is in perfect working condition. we have added a little lubrication to the movement caliber. we believe that you have not winded-up your watch enough, which had led the watch to stop. when the watch arrives, please wind the watch at least 20 times and thereafter since you wear the watch daily, it will wind-up automatically.

Guess what it stopped again Last night afer 45 days
When I wind it up maunually it starts working again
I cost me over $60.00 dollars initially to return it, and they cannot find the problem
Does any know of a reputable Dealer I can send the
watch to and have it repaired once and for all I live
in Montreal Canada
Thank you