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carl3150 · 21 September 2019, 05:01 AM

I have a new Yacht Master purchased 6/18. A month after purchasing, I noticed it was gaining 9 seconds a day. It was sent to Rolex for adjustment and came back working perfectly...keeping very exact time. Five months later, it started stopping randomly, while being worn. Back to Rolex. They fixed that problem. Ever since, it is gaining again, currently about 13 seconds a day, yp from about 9 seconds a day a week ago. Rolex states their performance spec is +2/-2 seconds a day. Is their stated standard anything beyond advertising puff, or do some of their watches actually keep time accurately? Am I expecting something unreasonable, such as a very expensive watch to keep the correct time? Does anyone have any suggestions, other than trying to sell it on eBay and end the frustration?

Oxfordian · 21 September 2019, 05:21 AM

Quote:

Originally Posted by carl3150

I have a new Yacht Master purchased 6/18. A month after purchasing, I noticed it was gaining 9 seconds a day. It was sent to Rolex for adjustment and came back working perfectly...keeping very exact time. Five months later, it started stopping randomly, while being worn. Back to Rolex. They fixed that problem. Ever since, it is gaining again, currently about 13 seconds a day, yp from about 9 seconds a day a week ago. Rolex states their performance spec is +2/-2 seconds a day. Is their stated standard anything beyond advertising puff, or do some of their watches actually keep time accurately? Am I expecting something unreasonable, such as a very expensive watch to keep the correct time? Does anyone have any suggestions, other than trying to sell it on eBay and end the frustration?

If the watch isn't performing within the quoted parameters and the watch is still under guarantee, then send it back to Rolex and ask them to send it back when the watch is performing to their quoted standards.

klenboy · 21 September 2019, 05:34 AM

Your expectations are definitely reasonable. Send it back to RSC so that they can correct it.

locutus49 · 21 September 2019, 06:31 AM

Every time a watch is opened something can go wrong. For a few seconds a day I would leave it alone. But that is just me. Best of luck.

21 September 2019, 05:01 AM	#1
carl3150 "TRF" Member Join Date: Jun 2018 Location: Chicago Posts: 33	New Yacht Master Doesn't Keep Time Well...Suggestion? I have a new Yacht Master purchased 6/18. A month after purchasing, I noticed it was gaining 9 seconds a day. It was sent to Rolex for adjustment and came back working perfectly...keeping very exact time. Five months later, it started stopping randomly, while being worn. Back to Rolex. They fixed that problem. Ever since, it is gaining again, currently about 13 seconds a day, yp from about 9 seconds a day a week ago. Rolex states their performance spec is +2/-2 seconds a day. Is their stated standard anything beyond advertising puff, or do some of their watches actually keep time accurately? Am I expecting something unreasonable, such as a very expensive watch to keep the correct time? Does anyone have any suggestions, other than trying to sell it on eBay and end the frustration?

21 September 2019, 05:34 AM	#3
klenboy 2024 ROLEX DATEJUST41 Pledge Member Join Date: Oct 2018 Location: Bay Area, CA Posts: 834	Your expectations are definitely reasonable. Send it back to RSC so that they can correct it.

21 September 2019, 06:31 AM	#4
locutus49 Banned Join Date: May 2014 Real Name: John Location: La Jolla, CA Watch: Platona Posts: 12,194	Every time a watch is opened something can go wrong. For a few seconds a day I would leave it alone. But that is just me. Best of luck.

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