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Old 7 December 2019, 04:11 AM   #1
thesharkfactor
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After a 12month wait my AD called..
..to give me my warranty card..

Sadly they didn't have another watch for me..but I'm pleased to have my warranty card back that they confiscated last year.
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Old 7 December 2019, 04:13 AM   #2
037
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Wow, congrats! Card looks mint!
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Old 7 December 2019, 04:14 AM   #3
42itus
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The serial number.... careful.
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Old 7 December 2019, 04:15 AM   #4
thesharkfactor
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The serial number.... careful.
Yes, silly me.. I have just edited that out!
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Old 7 December 2019, 04:19 AM   #5
thesharkfactor
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Noting this is now a FULL SET. A SS watch from 2018 is not a 'full set' unless it has the photocopied warranty card, both sides.
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Old 7 December 2019, 04:23 AM   #6
42itus
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Forgot to say... NICE WATCH!
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Old 7 December 2019, 04:24 AM   #7
ArtNouveau
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What a weird “requirement” that was, glad it’s in your hands now.
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Old 7 December 2019, 04:27 AM   #8
absoluteczech
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link to back story?
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Old 7 December 2019, 04:55 AM   #9
thesharkfactor
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link to back story?
Back story is.. AD kept my warranty card for a year to make it difficult for me to sell my watch. Now after 12 months, they have decided that I could have it back.
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Old 7 December 2019, 09:44 PM   #10
Robtayham
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Back story is.. AD kept my warranty card for a year to make it difficult for me to sell my watch. Now after 12 months, they have decided that I could have it back.
Why would it make it difficult for you to sell? Are you saying that the watch is not sellable because in order to submit it for warranty work in the first year, the next buyer would have to have your warranty card?

I thought the warranty started when the watch was purchased, and Rolex knows when the watch was purchased?
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Old 7 December 2019, 09:49 PM   #11
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Why would it make it difficult for you to sell? Are you saying that the watch is not sellable because in order to submit it for warranty work in the first year, the next buyer would have to have your warranty card?

I thought the warranty started when the watch was purchased, and Rolex knows when the watch was purchased?
Yes but buyers are generally put off buying a new watch without it’s warranty card.
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Old 8 December 2019, 12:13 AM   #12
thesharkfactor
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Why would it make it difficult for you to sell? Are you saying that the watch is not sellable because in order to submit it for warranty work in the first year, the next buyer would have to have your warranty card?
Sort of.. but not quite.
In order to get the warranty card from the AD after 12months, the original buyer must present the watch with some ID to confirm who they are. If I had sold this watch, the next man would not get the warranty card. No warranty card, no warranty. It would never be a 'full set' either and most buyers want a 'full set'.

Also, I often ask to look over pre-owned watches in greyD's, some of them would refuse to take my watch in px without the card.
..not that I would trade or sell it anyway, it's a keeper.
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Old 7 December 2019, 04:30 AM   #13
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Incoming Warranty Card!
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Old 7 December 2019, 04:31 AM   #14
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That is so silly.
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Old 7 December 2019, 04:56 AM   #15
Nairn1980
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That is so silly.
This is the first you’ve read of it? Pretty commonplace in the UK
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Old 7 December 2019, 04:32 AM   #16
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Old 7 December 2019, 04:33 AM   #17
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greatest incoming yet...
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Old 7 December 2019, 04:58 AM   #18
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I like the guys at WoS, I'm just not a fan of their selling practices.
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Old 7 December 2019, 05:02 AM   #19
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I guess that’s the drill in the UK..? Picked up my new Sub Date the other day and they sent the card home with me.

They just insisted on sizing it (which is fine) and removing the stickers. They missed a couple though.
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Old 7 December 2019, 05:52 AM   #20
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Now you can finally sell it!
j/k enjoy!
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Old 7 December 2019, 07:15 AM   #21
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After a year, you might want to send the card into RSC for a light polish :)
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Old 7 December 2019, 07:35 AM   #22
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Will they give you an extra year of warranty?
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Old 7 December 2019, 11:57 AM   #23
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Will they give you an extra year of warranty?
No

Warranty started day of purchase. Having the card isn't required for warranty work, just makes it easier to prove. A reciept would be enough
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Old 7 December 2019, 05:15 PM   #24
Nairn1980
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Will they give you an extra year of warranty?
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Old 7 December 2019, 07:36 AM   #25
dchernikoff
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Congrats, but I gotta say that's a wierd practice. If I bought a new car in cash and they didn't give me the title when I walked out the door, well, I wouldn't buy it! Guess it doesn't really matter since a) you got the card finally and b) Rolexes are reliable enough that they generally don't need warranty service the first few years...

-Dan
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Old 7 December 2019, 11:55 AM   #26
DaninFlorida
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Congrats, but I gotta say that's a wierd practice. If I bought a new car in cash and they didn't give me the title when I walked out the door, well, I wouldn't buy it! Guess it doesn't really matter since a) you got the card finally and b) Rolexes are reliable enough that they generally don't need warranty service the first few years...

-Dan
Of course it was covered by warranty, since date of purchase. You don't need the card for warranty coverage, proof of purchase would be enough. The card just makes it easier/quicker. Not losing anything by not having the card
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Old 7 December 2019, 07:38 AM   #27
petay993
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Hey..It wasn't due back to you until the 18th
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Old 7 December 2019, 08:01 AM   #28
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Big Congrats to you!!.. hehe..you must live in the UK

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Old 7 December 2019, 12:01 PM   #29
Danny83
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Did you ever get to go visit it
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Old 8 December 2019, 01:00 AM   #30
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Did you ever get to go visit it
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