Pearl popped out! 16600

[Judge]

I purchased this SD 16600 in mid December last year from Crown and Caliber. Their 1 year warranty should cover this I suppose. Customer service said "repair" will call me once received to talk about the repair. FedEx prepaid shipping label was emailed to me.

Question: Is this unusual for this to pop out, I mean it is a Rolex.

Second, anyone have C&C do repair work?

Thanks

Here are some pics as well.

[Judge]

Also another question, should I accept the repair if they just put another pearl in the hole...or should entire bezel be replaced.

Thanks.

Bigger photo.

[Acidstain]

TBH I don’t think it should be covered by warranty.


Sent from my iPhone using Tapatalk

[Judge]

Originally Posted by Acidstain

TBH I don’t think it should be covered by warranty.


Sent from my iPhone using Tapatalk

Explain why?


Sent from my SM-G975U using Tapatalk

[tmmii]

Could be chalked up to hard wear and tear?

[Judge]

Originally Posted by tmmii

Could be chalked up to hard wear and tear?

Thanks so my question is, this would be a normal occurrence?
I work in a suit and tie everyday. Business executive...interesting.

Sent from my SM-G975U using Tapatalk

[77T]

Originally Posted by Judge

Thanks so my question is, this would be a normal occurrence?
I work in a suit and tie everyday. Business executive...interesting.

Sent from my SM-G975U using Tapatalk

Warranty or not, I would want to be in sole control over the corrective measures. The few $$ you’d save by C&C correcting it could leave you flummoxed by their fix.

Just my 2¢...


Sent from my iPhone using Tapatalk Pro

[springer]

Service centers do not sell gold surround pearls You must purchase the complete bezel insert now.

As far as warranty coverage for a pearl coming out on a second-hand watch, that would be a new one on me. It would be like the bezel coming out and getting lost, I don't understand how that would be a warranty issue either. Warranty normally covers the movement.

[wb55]

Good luck arguing warranty. They might goodwill you something but doubt it.

[ddubb]

This is an aluminum insert, no? Just buy a new insert and replace it yourself. Should be able to find them here in the classifieds.

[watchmaker]

For the $40ish it costs, I’d have it done on the spot at your local ad with a watchmaker instead of sending it away.

It’s not clear cut that it would be under warranty. Any slight evidence of a knock and your out of luck unless the feel like doing it for free anyway.

[Judge]

Originally Posted by springer

Service centers do not sell gold surround pearls You must purchase the complete bezel insert now.

As far as warranty coverage for a pearl coming out on a second-hand watch, that would be a new one on me. It would be like the bezel coming out and getting lost, I don't understand how that would be a warranty issue either. Warranty normally covers the movement.

I would assume the "pearl" insert be a permanent part of the bezel, so losing Just the "pearl" within 6 months is a part of the bezel and part of the warranty.

[Tools]

Warranties cover many things, but seldom cover damage.

You say it "popped out", but it could just as easily be said that it was smacked against a table leg. That isn't a warranty issue.

Thankfully, inserts are cheap, put in a new one.

[Judge]

Originally Posted by Tools

Warranties cover many things, but seldom cover damage.

You say it "popped out", but it could just as easily be said that it was smacked against a table leg. That isn't a warranty issue.

Thankfully, inserts are cheap, put in a new one.

Cheapest 300.00?

[Tools]

Originally Posted by Judge

Cheapest 300.00?

Inserts are around 50 bucks at the service center, 75 installed if you want to keep your old one.

[Judge]

Originally Posted by Tools

Inserts are around 50 bucks at the service center, 75 installed if you want to keep your old one.

In the USA?
Dallas/Ft Worth to be specific.

[Tools]

Walk it into the Dallas Rolex Service Center.

[Jimmy 1665]

Aluminium inserts are cheap on an exchange basis at an RSC, as Larry mentioned above.
It's the newer ceramic inserts that are hundreds to replace.

[Johnpierpontmorgan]

Originally Posted by Jimmy 1665

Aluminium inserts are cheap on an exchange basis at an RSC, as Larry mentioned above.
It's the newer ceramic inserts that are hundreds to replace.

Case closed

[Jacky88_99]

It’s a flat four insert just replace the lume pearl if you can.

[mailman]

Originally Posted by 77T

Warranty or not, I would want to be in sole control over the corrective measures. The few $$ you’d save by C&C correcting it could leave you flummoxed by their fix.

Just my 2¢...


Sent from my iPhone using Tapatalk Pro

Same for me. I'd just buy a new insert, pop it on myself and be done.

[padi56]

Originally Posted by Jacky88_99

It’s a flat four insert just replace the lume pearl if you can.

Why nothing special about flat four fonts, except for some on the hyped flat four font on the 16610LV.

[icnbne]

Originally Posted by padi56

Why nothing special about flat four fonts, except for some on the hyped flat four font on the 16610LV.

I agree with you on a whole lot of things, but value and rarity play a role- how much depends person to person. The flat four is more valuable and could be argued as more special. Id be pretty upset if i listened to this advice and my watch lost 5k in value- regardless of whether i wanted to flip in the future or not

[padi56]

Originally Posted by icnbne

I agree with you on a whole lot of things, but value and rarity play a role- how much depends person to person. The flat four is more valuable and could be argued as more special. Id be pretty upset if i listened to this advice and my watch lost 5k in value- regardless of whether i wanted to flip in the future or not

A plain and simple fact the flat four font has been used many times over the past 40 odd years.Plus all Subs and SD used flat four fonts around 2000-2005, even 16610LV replacement green inserts from Rolex are mainly flat four fonts although insert are a slightly different green so how can they be rare.

[icnbne]

Originally Posted by padi56

A plain and simple fact the flat four font has been used many times over the past 40 odd years.Plus all Subs and SD used flat four fonts around 2000-2005, even 16610LV replacement green inserts from Rolex are mainly flat four fonts although insert are a slightly different green so how can they be rare.

Are you sure rolex replaces bezels with flat fours? Ive heard of stories of flat fours being replaced with regular, but never the other way around.

[jzjunior]

Youtube has videos on how to do it or take a cruise on I30 to Dallas RSC.

[Judge]

Originally Posted by padi56

A plain and simple fact the flat four font has been used many times over the past 40 odd years.Plus all Subs and SD used flat four fonts around 2000-2005, even 16610LV replacement green inserts from Rolex are mainly flat four fonts although insert are a slightly different green so how can they be rare.

Mine is a P model, year 2000.

[padi56]

Originally Posted by icnbne

Are you sure rolex replaces bezels with flat fours? Ive heard of stories of flat fours being replaced with regular, but never the other way around.

Yes there has been quite a few reports already on forum where 16610LV pointed four fonts were replaced with flat four on RSC service.

[icnbne]

Originally Posted by padi56

Yes there has been quite a few reports already on forum where 16610LV pointed four fonts were replaced with flat four on RSC service.

the more you learn

[Jacky88_99]

Originally Posted by padi56

Why nothing special about flat four fonts, except for some on the hyped flat four font on the 16610LV.

The early first 16600s came with flat four font. After year 2000 or 2001 changed to pointed four and on. I do look for the original parts of the watch regarding dial and insert that match the watch year. For example A series 16600 have single Swiss dial and flat four insert. Correct me if I have wrong information