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BigRick · 10 April 2009, 11:01 PM

Thanks in advance for the time. I've been a lurker on this site for a couple of months and finally registered. My question for the group is I recently picked up my Rolex Date Just (P seriel) from my AD after it came back from the RSC in New York for an overhaul. Prior to dropping it off it was running fast to the tune of 20-30 seconds a day, after coming back it is still running fast. This time about +6 or +7 seconds a day, which I know is at the high end of the COSC tolerance levels. Should I bother bringing it back to the AD for them to regulate it, and if they do, is it something they do in-house or does it get sent back to the RSC? It took 3 months the first time it went to the RSC, and I am not sure I can handle another 3 months of being watchless. Thanks

Rick

nylawbiz · 10 April 2009, 11:43 PM

Take a trip to NYC, and walk in with the watch. They will do it while you wait. Just bring your warranty card, and call first to make sure they are open. Best to do it earlier in the day, in case they are having a rush of walk-ins, and it takes a little longer then usual.

I have regulated four watches that way: done while I wait. Pick up a Perpetual Spirit Magazine, storage pouch, polishing cloth and even some chocolates while you are there: all gratis.

Gil F. · 11 April 2009, 12:00 PM

Rick, I've been through the same thing ... very frustrating. Probably, your new Rolex will have to go back to the RSC as most ADs won't touch it ..at least that was my experience. They didn't want to void the warranty. RSC should get it right, but don't expect any apologies. Not a bad idea from NY to go there and get it done in person while you wait.

I'll tell you that after sending my watch back a couple of times early on to get it regulated right, it is now +5/day which has been faster than my preference. However, I got over that some time ago, and now just enjoy my watch, which I love. I just set the thing 90 seconds back on the 15th, and every month I know the time is pretty accurate.

I know you're frustrated now, but they'll get it right, and you'll forget all about it.

Alcan · 11 April 2009, 12:05 PM

Regulating a watch requires removal of the caseback. Verify that they will pressure test the watch afterwards to ensure watertight integrity.

10 April 2009, 11:01 PM	#1
BigRick "TRF" Member Join Date: Apr 2009 Location: Boston Posts: 19	time regulation Thanks in advance for the time. I've been a lurker on this site for a couple of months and finally registered. My question for the group is I recently picked up my Rolex Date Just (P seriel) from my AD after it came back from the RSC in New York for an overhaul. Prior to dropping it off it was running fast to the tune of 20-30 seconds a day, after coming back it is still running fast. This time about +6 or +7 seconds a day, which I know is at the high end of the COSC tolerance levels. Should I bother bringing it back to the AD for them to regulate it, and if they do, is it something they do in-house or does it get sent back to the RSC? It took 3 months the first time it went to the RSC, and I am not sure I can handle another 3 months of being watchless. Thanks Rick

11 April 2009, 12:05 PM	#4
Alcan 2024 Pledge Member Join Date: Nov 2006 Real Name: Al Location: Way Up North Watch: your P's & Q's Posts: 10,473	Regulating a watch requires removal of the caseback. Verify that they will pressure test the watch afterwards to ensure watertight integrity. __________________ Member #1,315 I don't want to get technical, but according to chemistry alcohol IS a solution!

10 April 2009, 11:43 PM	#2
nylawbiz Member Join Date: May 2008 Real Name: Brian Location: New York Watch: too many Posts: 705	Take a trip to NYC, and walk in with the watch. They will do it while you wait. Just bring your warranty card, and call first to make sure they are open. Best to do it earlier in the day, in case they are having a rush of walk-ins, and it takes a little longer then usual. I have regulated four watches that way: done while I wait. Pick up a Perpetual Spirit Magazine, storage pouch, polishing cloth and even some chocolates while you are there: all gratis.

11 April 2009, 12:00 PM	#3
Gil F. Member Join Date: Sep 2007 Real Name: Gil Location: NC Watch: Sea-Dweller Posts: 432	Rick, I've been through the same thing ... very frustrating. Probably, your new Rolex will have to go back to the RSC as most ADs won't touch it ..at least that was my experience. They didn't want to void the warranty. RSC should get it right, but don't expect any apologies. Not a bad idea from NY to go there and get it done in person while you wait. I'll tell you that after sending my watch back a couple of times early on to get it regulated right, it is now +5/day which has been faster than my preference. However, I got over that some time ago, and now just enjoy my watch, which I love. I just set the thing 90 seconds back on the 15th, and every month I know the time is pretty accurate. I know you're frustrated now, but they'll get it right, and you'll forget all about it.

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