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Old 28 August 2020, 01:11 AM   #1
Bigmozza
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Faulty Dial New DJ36

Brand New rolex DJ36 has faulty dial, we’re it says Officially on the dial the LL has been smudged or marked somehow, only noticed it when took a picture of dial and seen it when zoomed in. Took it back to DMR today they said it was a fault and would have to go back to Rolex to see what they say, not a good experience. So much for Rolex attention to detail.
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Old 28 August 2020, 01:20 AM   #2
Tanalasta
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Unusual if it was from an AD - the watches go through such a detailed QC process. Still not impossible I suppose...

Better check my new DJ36 also!

Sorry to hear.
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Old 28 August 2020, 01:29 AM   #3
Dubshack
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Any pics?


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Old 28 August 2020, 02:45 AM   #4
Bigmozza
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Thats what I thought because it was from a AD it would of been properly checked but obviously not. Will definitely be checking from now on when buying New watches. Try and get some pics up later on.
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Old 28 August 2020, 02:53 AM   #5
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Stuff happens everywhere to everything. Errors occur and QA sometimes misses them.

AD's are not inspectors; they are sales people.

Rolex will take care of it for you; they take issues seriously.
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Old 28 August 2020, 03:54 AM   #6
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Leave it at that. It has its own personality
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Old 28 August 2020, 04:08 AM   #7
77T
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You mighta just thrown thousands out the window with an underbar linked LL dial.




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Old 28 August 2020, 07:48 AM   #8
alwinnng
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Error dial? This thing will worth a lot in the future
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Old 28 August 2020, 07:51 AM   #9
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This is what the warranty is for. Should come back as new.
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