Worst AD Visit In History Today

[Mmf115]

Just wanted to vent on a terrible AD experience I had today.

Went to a local ad to get a rubber b strap put on my no holes case explorer.

After a half hour they said they couldn’t get it on. I told them forget it and just please give me back my watch with bracelet on. I received the bracelet back and only the bottom spring bars are engaged through the holes with the top spring at not secured. I give it back to them and 20 minutes later they tell me the spring is broken. They then tried to tell me they’d replace it with another spring bar (clearly non oem)

I decline and leave. I get home an examine and every lug has scratches from the attempted strap change.

Extremely upset as I bought this watch for the birth of my first child. Every time I look down I’m going to see the scratches and remember this day. Not to mention I now need to source oem spring bars and do not live near an RSC

Any advice ?