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Old 21 January 2021, 12:31 PM   #1
Jas14
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Box

Anyone ever bought your Rolex from the AD and when you get the call to pick it up they tell you they have no box for it? They told me they are mailed separate and when the box came in they would mail it directly to. Just seeing if this has happened to anyone else.
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Old 21 January 2021, 12:32 PM   #2
Wcdhtwn
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This is a new one for me. Sounds fishy...
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Old 21 January 2021, 12:33 PM   #3
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This is a new one for me. Sounds fishy...
Yeah... Never heard this one before.
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Old 21 January 2021, 12:35 PM   #4
Infusion1
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They will put you on a waiting list for the box.
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Old 21 January 2021, 12:35 PM   #5
cramsey
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It happens... they aren’t shipped in those nice presentation boxes. My SA gave me hers — she had recently purchased the same watch — until another one came in for me.
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Old 21 January 2021, 12:36 PM   #6
nightmyth
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It is true that the box does not come together with the watch. The boxes are picked off the shelf according to the watch. So it is technically possible that they ran out of boxes that correspond to your watch.
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Old 21 January 2021, 12:36 PM   #7
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never had this happen
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Old 21 January 2021, 12:40 PM   #8
Me4u2night
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Yea, the watches don’t ship in the boxes. Passed by my AD last week. He showed me a couple watches they received that he said are shipped without the boxes and they box it when they receive. Although, I find it strange they would send you the watch with no box.
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Old 21 January 2021, 12:41 PM   #9
Jas14
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It was a YM rhodium. Said box would be there in a couple days still waiting.
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Old 21 January 2021, 12:48 PM   #10
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If it's an AD it's fine. Makes for a funny story though.
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Old 21 January 2021, 12:49 PM   #11
RJRJRJ
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They receive boxes separately from the watches. The boxes are generic and not tied to any particular watch, other than size of the box. I suppose it's possible that they ran out, but they usually have a bunch in the back to choose from. I wouldn't worry if its an AD.
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Old 21 January 2021, 01:13 PM   #12
JAJ78
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Similar thing happened to me recently. They had a box for me, but it was their last one. I offered for them to keep it for the next person so they have at least one to sell. They got me a replacement for mine in like a week or so. No biggie. Didn’t mind helping them out.


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Old 21 January 2021, 01:18 PM   #13
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Box

Quote:
Originally Posted by Jas14 View Post
Anyone ever bought your Rolex from the AD and when you get the call to pick it up they tell you they have no box for it? They told me they are mailed separate and when the box came in they would mail it directly to. Just seeing if this has happened to anyone else.

100% true. My 116519LN arrived with no box. Rolex is shipping watches together to ADs, insuring at high value and by a fast delivery method; and shipping the boxes for those same watches all together by a less expensive means than the watches are shipped.

I was told that point blank.

They suggested I wait until my box arrived to pick up the watch. And I did.
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Old 21 January 2021, 01:23 PM   #14
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yes it’s possible and happened to me once


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Old 21 January 2021, 01:40 PM   #15
indianmachine
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not box but my YM40 didn't have a papers and I had to wait a few days for those as the watch was procured from a sister store. Ultimately came with no issues.
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Old 21 January 2021, 01:42 PM   #16
scheneider
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as long you got it from a official AD. youll be fine.

Just ask them to put it in writing
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Old 21 January 2021, 02:07 PM   #17
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jesus, now the boxes are in short supply?!?!


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Old 21 January 2021, 02:14 PM   #18
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Quote:
Originally Posted by nightmyth View Post
It is true that the box does not come together with the watch. The boxes are picked off the shelf according to the watch. So it is technically possible that they ran out of boxes that correspond to your watch.
This is how I understood it, the watches and boxes ship separate and the AD matches the watch with the box and I thought I read it was based off a code that was on the white colored tag, in the past I have no idea how they did it, it seemed like they would just pick them from a display case they had whenever I went.
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Old 21 January 2021, 02:31 PM   #19
NavyChief52
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I picked up a Wimbledon last week the same day it came off the truck. They had the box, but the manuals and warranty cards shipped separately. Supposed to get it in the mail once they receive it. It was an AD that I've bought 2 Rolex's from so I was fine with it.
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Old 21 January 2021, 03:13 PM   #20
mimariani
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Yes, 100%! It happened to me in September with a Black Sub.
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Old 21 January 2021, 03:22 PM   #21
David5807
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jesus, now the boxes are in short supply?!?!


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Old 21 January 2021, 03:25 PM   #22
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They will put you on a waiting list for the box.
Knowing rolex it wouldn’t surprise me!!
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Old 21 January 2021, 08:23 PM   #23
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Quote:
Originally Posted by Bladeshot View Post
100% true. My 116519LN arrived with no box. Rolex is shipping watches together to ADs, insuring at high value and by a fast delivery method; and shipping the boxes for those same watches all together by a less expensive means than the watches are shipped.

I was told that point blank.

They suggested I wait until my box arrived to pick up the watch. And I did.





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Old 21 January 2021, 11:22 PM   #24
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Yep, this has always been the case as long as I’ve been buying. The AD should be keeping a plentiful supply of boxes in stock.


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Old 21 January 2021, 11:27 PM   #25
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Did you give the AD a holiday gift?
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Old 21 January 2021, 11:27 PM   #26
AD337
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The boxes are shipped separately yes, however, usually they come before the shipment of watches .. but there are tons of reasons why that could be switched up ...in any case, you’re fine, no worry
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Old 21 January 2021, 11:27 PM   #27
strafer_kid
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Perhaps it was not an issue in the past when some watches did not move out the door as quickly as they do now - the boxes then "caught up" with the watches before they went to customers?
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Old 22 January 2021, 12:29 AM   #28
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I wish they have an option that get the watch only at a cheaper price and you can purchase the box later if you wanted to. Boxes take a lot of room to store when you have 20 or more watches.

Rolex watches come in plastic coffin from Rolex, all boxes come separate shipment.
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Old 22 January 2021, 12:30 AM   #29
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I agree that it sounds fishy.
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Old 22 January 2021, 12:35 AM   #30
Tikandtokalot
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Watches arrive at the dealers in " coffins" and it's up to the dealer to supply from stock an appropriately sized box for point of sale handover.
You'd be amazed to know that even megabucks diamond rings just appear in poly bags.
It's all in the presentation.
I got to keep the coffin my Tudor came in and they gave me a box and a service pouch for bedtime.
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