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Gary Busey · 21 April 2021, 03:40 AM

Hi all

Yesterday, i posted some pics of my lume pips that I think got some dust on them....now that I think of it, it likely happened when it got serviced in November....i hadn't noticed cause i was wearing other watches and had the BB tucked away.

the response from Rolex:

Based on the photos provided, we do not believe this is dust/particles but in fact the unique settling of the luminous substance in the indexes.

Here is the picture......

https://www.rolexforums.com/showthread.php?t=799812

thoughts?

Andy_Andy · 21 April 2021, 04:53 AM

Looks like the RSC left some dust in there during the service. Not really a surprise, since I also had a few dust particles in my 114300 when I got it serviced a few years back. Since then, I've always preferred to take em to my local watchmaker.

AJMarcus · 21 April 2021, 04:59 AM

joli160 · 21 April 2021, 05:02 AM

Pictures are not conclusive. If you take a loupe you know for sure if they are talking rubbish or not.

Fleetlord · 21 April 2021, 06:31 AM

Not tritium so what is patining?

ZOOK · 21 April 2021, 07:30 AM

Sorry to see this. Which RSC performed the service?

fskywalker · 21 April 2021, 07:50 AM

Quote:

Originally Posted by ZOOK

Sorry to see this. Which RSC performed the service?

+1

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77T · 21 April 2021, 09:08 AM

I can’t tell anything from that picture so I’d guess RSC is taking a SWAG.

You have but two options if you wish to keep your warranty: 1) do nothing, 2) send it back for dust on dial (the plots are part of the dial).

Lesson to all - always, always, always loupe your freshly returned watch from RSC if you want to claim a quick remedy for dusty dials. Or never, never, never look deeply for dust.

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francis · 21 April 2021, 10:10 AM

Quote:

Originally Posted by Gary Busey

Hi all

Yesterday, i posted some pics of my lume pips that I think got some dust on them....now that I think of it, it likely happened when it got serviced in November....i hadn't noticed cause i was wearing other watches and had the BB tucked away.

the response from Rolex:

Based on the photos provided, we do not believe this is dust/particles but in fact the unique settling of the luminous substance in the indexes.

Here is the picture......

https://www.rolexforums.com/showthread.php?t=799812

thoughts?

I have the newer version of that watch (2020) and it came to me with a big speck of dust under the crystal. I sent it for warranty and they fixed it but not after scratching the case nicely ;(

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Gary Busey · 21 April 2021, 10:40 AM

Quote:

Originally Posted by fskywalker

+1

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Toronto.

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Gary Busey · 21 April 2021, 10:40 AM

Quote:

Originally Posted by francis

I have the newer version of that watch (2020) and it came to me with a big speck of dust under the crystal. I sent it for warranty and they fixed it but not after scratching the case nicely ;(

Sent from my iPhone using Tapatalk

Ill take the crap out of it. I know exactly how you feel. Been there

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21 April 2021, 03:40 AM	#1
Gary Busey "TRF" Member Join Date: Feb 2011 Location: Pothole Watch: Tudor Black Bay Posts: 890	ROLEX RSC thinks this is "Patina" Hi all Yesterday, i posted some pics of my lume pips that I think got some dust on them....now that I think of it, it likely happened when it got serviced in November....i hadn't noticed cause i was wearing other watches and had the BB tucked away. the response from Rolex: Based on the photos provided, we do not believe this is dust/particles but in fact the unique settling of the luminous substance in the indexes. Here is the picture...... https://www.rolexforums.com/showthread.php?t=799812 thoughts? __________________ Tudor Black Bay Red Rose ETA Rolex 214270 Explorer 1 Tudor BB 41 Blue Dial Doxa Sub 200, SKX009 Aquastar Deepstar

21 April 2021, 05:02 AM	#4
joli160 2024 SubLV41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,759	Pictures are not conclusive. If you take a loupe you know for sure if they are talking rubbish or not. __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

21 April 2021, 09:08 AM	#8
77T 2024 SubLV41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 42,016	I can’t tell anything from that picture so I’d guess RSC is taking a SWAG. You have but two options if you wish to keep your warranty: 1) do nothing, 2) send it back for dust on dial (the plots are part of the dial). Lesson to all - always, always, always loupe your freshly returned watch from RSC if you want to claim a quick remedy for dusty dials. Or never, never, never look deeply for dust. Sent from my iPhone using Tapatalk Pro __________________ Does anyone really know what time it is?

21 April 2021, 04:53 AM	#2
Andy_Andy "TRF" Member Join Date: Apr 2019 Location: Texas Posts: 13	Looks like the RSC left some dust in there during the service. Not really a surprise, since I also had a few dust particles in my 114300 when I got it serviced a few years back. Since then, I've always preferred to take em to my local watchmaker.

21 April 2021, 04:59 AM	#3
AJMarcus "TRF" Member Join Date: Nov 2010 Real Name: AJ Location: USA Watch: Swiss Posts: 5,238

21 April 2021, 06:31 AM	#5
Fleetlord 2024 Pledge Member Join Date: May 2013 Location: Vain Posts: 6,023	Not tritium so what is patining?

21 April 2021, 07:30 AM	#6
ZOOK 2024 SubLV41 Pledge Member Join Date: Sep 2017 Real Name: Dave Location: PDX Posts: 9,958	Sorry to see this. Which RSC performed the service?

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