Yet another Tudor date wheel issue

[Heff]

Woke up this morning and my Tudor GMT had the date stuck, and it wasn’t running due to not wearing for a few days. I reset the date and time and no issues so far.

Any reason to take to Tudor yet?


Sent from my iPhone using Tapatalk

[kieselguhr]

Does it happen when fully wound?

[214270Explorer]

Yes. The stuck date will NOT EVER repair itself. Re-read that sentence one more time.
Believe it. The movement requires either major rework or replacement.
(The 'fully wound' question above is moot.)
The date should not 'stick', even if the watch is almost run down.
The good news is the repairs are on Tudor's dime.

Call Dallas Rolex and have them send you their preferred "return kit." (free of charge for the kit to be sent to you.)

[Heff]

Originally Posted by 214270Explorer

Yes. The stuck date will NOT EVER repair itself. Re-read that sentence one more time.
Believe it. The movement requires either major rework or replacement.
(The 'fully wound' question above is moot.)
The good news is the repairs are on Tudor's dime.

Call Dallas Rolex and have them send you their preferred "return kit." (free of charge for the kit to be sent to you.)

So even though the date shows proper now I still need to bring it in?


Sent from my iPhone using Tapatalk

[kieselguhr]

Originally Posted by 214270Explorer

(The 'fully wound' question above is moot.)
The date should not 'stick', even if the watch is almost run down.

I realize there’s a hyper focus on the issue recently and solely attributing it to Tudor but the issue does happen even to Rolexes and has been noted in the past...

https://www.rolexforums.com/showthread.php?t=310348

https://www.rolexforums.com/showthread.php?t=467234

https://www.rolexforums.com/showthread.php?t=246761

But hey, what do I know?

In any case. OP, probably will end up with you sending it to RSC for warranty work. Good luck!

[Heff]

Originally Posted by kieselguhr

I realize there’s a hyper focus on the issue recently and solely attributing it to Tudor but the issue does happen even to Rolexes and has been noted in the past...

https://www.rolexforums.com/showthread.php?t=310348

https://www.rolexforums.com/showthread.php?t=467234

https://www.rolexforums.com/showthread.php?t=246761

But hey, what do I know?

In any case. OP, probably will end up with you sending it to RSC for warranty work. Good luck!

It had been sitting in the roll for a week so I don’t know exactly when it happened. It is fully wound now though and running fine.

I’ll likely just drop it off at RSC. Anybody have any recommendations for RSCs in Germany?


Sent from my iPhone using Tapatalk

[kieselguhr]

Originally Posted by Heff

It had been sitting in the roll for a week so I don’t know exactly when it happened. It is fully wound now though and running fine.

I’ll likely just drop it off at RSC. Anybody have any recommendations for RSCs in Germany?


Sent from my iPhone using Tapatalk

It appears Germany has Rolex 1 service center in cologne.

https://www.rolex.com/watch-care-and...e-germany.html

There are also other smaller certified watchmakers if that is too far from you.

[padi56]

Originally Posted by Heff

Woke up this morning and my Tudor GMT had the date stuck, and it wasn’t running due to not wearing for a few days. I reset the date and time and no issues so far.

Any reason to take to Tudor yet?


Sent from my iPhone using Tapatalk

Well simple common sense if the watch was not running the mainspring power was depleted. So the date would not change without any power to do so, watch is mechanical everything works from the mainspring..

[minute_man]

Originally Posted by padi56

Well simple common sense if the watch was not running the mainspring power was depleted. So the date would not change without any power to do so, watch is mechanical everything works from the mainspring..

Exactly. And this is why the "fully wound question" is a valid one.

[Heff]

Originally Posted by padi56

Well simple common sense if the watch was not running the mainspring power was depleted. So the date would not change without any power to do so, watch is mechanical everything works from the mainspring..

The date was stuck between days but the time on the watch when power ran out was 0724. Wasn’t sure if the date would remain stuck between days even after resetting the time, but I have read it doesn’t.

Off to RSC.


Sent from my iPhone using Tapatalk

[Bluside]

Would not bring it in yet. As others have said, things don't work if there is no power.

Give it a good wind and see if it still get stuck. Then you'll have your answer.

[brandrea]

I’d give the watch a full wind and wear for two weeks straight.

See if the problems rears it’s head and then decide whether it needs service.

[samson66]

Wind it up, wear it or leave on a winder for a few weeks. If the date wheel issue is happening it will happen again in that time. I wouldn't send in unless it does it again while the watch is running.

[1William]

I would, as other have said, wind it up and wear the watch and see if there is an issue. I think you are a little quick to jump on the date issue bandwagon without knowing what is going on. If you had no issues before it ran down then more than likely you have your answer.

[Cub22908]

My experience is in the beginning the date would stick about once every 6 to 8 weeks. It gradually became more often in that it eventually became a daily occurrence. That is when I finally sent it in. I am sure yours will do it again but it might not happen for a couple months, Depends on how much warranty you have as whether to send it back now or later.

[Rori]

Originally Posted by Heff

So even though the date shows proper now I still need to bring it in?


Sent from my iPhone using Tapatalk

It’s up to you Heff. I would leave it for now, if it happens again and then I would send it in for repair. Sometimes it happens once and then reoccur a year after. Tudor will take care of it free of charges no matter when you send it.


Sent from my iPhone using Tapatalk

[peterpl]

Originally Posted by Heff

The date was stuck between days but the time on the watch when power ran out was 0724. Wasn’t sure if the date would remain stuck between days even after resetting the time, but I have read it doesn’t.

Off to RSC.


Sent from my iPhone using Tapatalk

If the time was 07:24 and the date was stuck then thats an issue. This should never happen.

If it was closer to midnight and by the luck of the draw the watch stopped halfway through the DW switch then maybe and that's a BIG maybe that its fine.

In your situation I think your suffering from the lemon movement that everyone is talking about. Send it to RSC and hopefully by now they have finally found a fix although there are still stories of ppl sending it in 3-4 times.

[Heff]

Originally Posted by peterpl

If the time was 07:24 and the date was stuck then thats an issue. This should never happen.

If it was closer to midnight and by the luck of the draw the watch stopped halfway through the DW switch then maybe and that's a BIG maybe that its fine.

In your situation I think your suffering from the lemon movement that everyone is talking about. Send it to RSC and hopefully by now they have finally found a fix although there are still stories of ppl sending it in 3-4 times.

Will do brother!

I don’t really mind that it happened. Even if it kept happening I’m ok with it, so long as they fix it.

Gives me time for the other watches!


Sent from my iPhone using Tapatalk

[Bizcut1]

So, you think you guys have solved the industry-wide Tudor date wheel issue by somehow identifying that all these broken watches weren't wound properly?

Okay. Time to alert the media, I guess.

[FireGX]

Heff, would you mind sharing what year you bought the Tudor GMT? I'm trying to see if these date issues are mostly with watches bought when it first launched or even with current production (eg. late 2020 or 2021)

[Heff]

Originally Posted by FireGX

Heff, would you mind sharing what year you bought the Tudor GMT? I'm trying to see if these date issues are mostly with watches bought when it first launched or even with current production (eg. late 2020 or 2021)

Picked it up December 2020, brand new from DavidSW.


Sent from my iPhone using Tapatalk

[FireGX]

Originally Posted by Heff

Picked it up December 2020, brand new from DavidSW.


Sent from my iPhone using Tapatalk

Ah, thanks for sharing. I've been looking at this watch for some time but feeling hesitant in taking the plunge while the date issue might still be persisting. Really hoping it either doesn't come back for you, or if you end up taking it to service, that they fully resolve it!

[Dan Pierce]

Originally Posted by Bizcut1

So, you think you guys have solved the industry-wide Tudor date wheel issue by somehow identifying that all these broken watches weren't wound properly?

Hilarious. Unless, of course, you have one.

Sure. Keep your day jobs, boys.

Unfortunately not all can offer substantive worthwhile contributions like your's.
dP

[Bizcut1]

Originally Posted by Dan Pierce

Unfortunately not all can offer substantive worthwhile contributions like your's.
dP

Touche.

[Heff]

Originally Posted by FireGX

Ah, thanks for sharing. I've been looking at this watch for some time but feeling hesitant in taking the plunge while the date issue might still be persisting. Really hoping it either doesn't come back for you, or if you end up taking it to service, that they fully resolve it!

I wouldn’t let that deter you honestly. It’s a fantastic watch and you might not have the issue occur. Enjoy it and send it in if needed. I say buy one!


Sent from my iPhone using Tapatalk

[Wahlberg]

Originally Posted by kieselguhr

I realize there’s a hyper focus on the issue recently and solely attributing it to Tudor but the issue does happen even to Rolexes and has been noted in the past...

https://www.rolexforums.com/showthread.php?t=310348

https://www.rolexforums.com/showthread.php?t=467234

https://www.rolexforums.com/showthread.php?t=246761

But hey, what do I know?

It's a known and common issue with Tudor. Why bother mentioning it happens to Rolex as well? And looking at your links you had to go back 10 years in time to even find a couple of topics.

[minute_man]

Originally Posted by Wahlberg

It's a known and common issue with Tudor. Why bother mentioning it happens to Rolex as well? And looking at your links you had to go back 10 years in time to even find a couple of topics.

Because indeed it happens and the date on the 3186, historically, is not the only issue with Rolex movements (3235 timekeeping)
But of course somehow it's big deal when it comes to Tudor...

PS. I just realized I own two of the most unreliable movements (BB GMT + DJ41) What should I do???

[blufinz52]

FWIW, my 2020 Tudor GMT had the date issue, sometimes just a half turn to the next date, sometimes a turn and a half. And it occurred when it was fully wound. Sent it off to RSC in Dallas, and it they were great. No issues now and love the watch!

[kieselguhr]

Originally Posted by Wahlberg

It's a known and common issue with Tudor. Why bother mentioning it happens to Rolex as well? And looking at your links you had to go back 10 years in time to even find a couple of topics.

Dude.

1. The rationale for the links is to demonstrate that each time the date wheel was stuck between dates was because of inadequate mainspring tensile strength in 3186 movement.

2. There is a hyper focus on the issue. There are more posts about it because more people are buying the product and thus being scrutinized more than ever before. Additionally, more people are on TRF now than ever before due to easier access to the forums (on the go vs stationary pc, Tapatalk vs browser)

3. 10 years? Simple math. Also I’m just linking the first 3 that google lists on search (the most recent one being 2016). There are plenty more from varying timelines for your evaluation if you so choose.

4. There was also mention of this being a TUDOR problem. I am merely demonstrating that Rolex is not flawless.

[Oxfordian]

You have a 5 year guarantee (?), is the watch 5+ years old?

If no then give the watch a good workout for a few weeks and see what happens, if the fault persists then it’s off to RSC, if not then it was a lack of power issue.

Either way a nice watch, enjoy it.