The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 30 January 2022, 03:09 PM   #1
Annan
"TRF" Member
 
Annan's Avatar
 
Join Date: Jun 2011
Real Name: Ron
Location: Arizona, USA
Watch: 116233
Posts: 3,180
Rolex Sales Associate Response to Demagnetizing

This was just too good to not share. I'm not going to identify the AD, but here's my story:

My wife's DJ seemed to suddenly be running a little fast and we thought it might have become magnetized. I phoned a nearby AD and asked (1) do you have an in-house watchmaker and (2) do you have a demagnetizer. The answer was "no" to both questions. I know there are DIY ways to handle this but thought this could be an easy/quick assessment and fix at the AD.

The SA advised the following: You will need to drop off your DJ with us to send to RSC. They will completely disassemble it, inspect for any problems including magnetization, demagnetize if needed, and perform a full service while they have the watch there. Cost will depend upon what might be found wrong plus the full service fee. Turnaround time will be 8-10 weeks.

I said nothing further than to politely decline. And......after doing nothing for a couple of days the watch is running fine now so all is well.

I know the SA is likely just spouting corporate policy/SOP but OMG! How many people would just hand over their watch?
__________________
so many Rolexes.....so little time
Annan is offline   Reply With Quote
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

My Watch LLC

WatchesOff5th

DavidSW Watches

Takuya Watches

OCWatches

Asset Appeal

Wrist Aficionado


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.