Scratched Sapphire glass

[Boyka]

Hello guys, I owning my first datejust 2021 model. After wearing it a year I just now realised after of couple of days that there is a pretty big scratch on the date window. How this is even possible ? Because it’s normally very hard to scratch no ? And is it possible somehow to fix it ? Or is replacing it the only way out. Would be very happy if somebody can help me out.

Kind regards

[Driver8]

A diamond will scratch sapphire, as will certain other extremely hard materials like tungsten carbide.

If it's just a surface scratch you can actually polish it out with diamond paste and a polishing wheel on a Dremel. That said, it's tough work, and most will just opt to have the crystal swapped out by RSC at service time, or sooner if it bothers you.

[Boyka]

Thank you very much

[Boyka]

You think the screen of an Apple Watch can scratch the glass of the Rolex ? as it is also sapphire Cristal. smashing To it by accident

[BiG JeEzY]

A door jam or knob when hit at just the right angle and with enough force might do that. I even heard of people scratching the sapphire crystal just from their watch grazing against a brick wall as they walk by.

[Boyka]

Daamn this really sucks, I hope I can polish the scratch out then, and not have to remove the whole glass.

[BiG JeEzY]

Diamond paste will remove some of that, although I heard it's tricky to use. Diamond paste and some dremel work. Although I recommend to just leave it or get it replaced during a service.

[Rolexken]

Originally Posted by BiG JeEzY

Diamond paste will remove some of that, although I heard it's tricky to use. Diamond paste and some dremel work. Although I recommend to just leave it or get it replaced during a service.

Untrained operator, + Dremel, + datejust = what can go wrong it’s a foolproof plan

[Boyka]

Thank you for your advice

[CarlOver]

I don’t think you will be able to polish out a scratch on the cyclops. With good results that is.

[Ever.]

Sorry to see that. Can't tell from the photos, but that looks pretty deep? I personally wouldn't trust my self to polish it out even with the right materials. I'd definitely go to a certified watchmaker and get a professional opinion. Short of having Rolex themselves doing it.

[Smobews]

If it really bothers you, get crystal replaced for less than $200 at AD that has a watchmaker.

[Boyka]

Thanks guys for your opinions, will probably go to AD

[Tommy125]

I think the newer cyclops have ar coating. It is the ar coating that got scratched.

[Boyka]

It’s like a white stripe if you look from up close

[Chewbacca]

You know, if you're going to replace it anyway, why not test it and make a video.

Start with a butchers knife, then a diamond, then a chain saw. The learnings will be of value to many and the look on the RSC intake person's face will be priceless.

[2loaded]

Originally Posted by Chewbacca

You know, if you're going to replace it anyway, why not test it and make a video.

Start with a butchers knife, then a diamond, then a chain saw. The learnings will be of value to many and the look on the RSC intake person's face will be priceless.

This post makes me think of this golden oldie:

[Smobews]

Originally Posted by 2loaded

This post makes me think of this golden oldie:

Isn't it great you can send this watch to RSC and it will come back looking brand new.

[Chewbacca]

Originally Posted by 2loaded

This post makes me think of this golden oldie:

The glass is intact.

Rolex 1

Nuclear Bomb 0

[Dean_Clevername]

It's happened to me before. Hardness ratings don't really account for the force of impact against "softer" materials. Diamond paste polishing is a real pita but can be somewhat effective. RSC can replace the crystal if you can't live with it.