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Old 1 February 2023, 06:27 AM   #1
doyall
2024 SubLV41 Pledge Member
 
Join Date: Dec 2022
Location: Montgomery
Posts: 80
AD told three-to-four months to get parts ...

... to service my 3135 movement - in particular the mainspring. AD even tried to get (IIRC) the entire barrel assembly which apparently contains the mainspring. Same result. They decided that sending it to Rolex for service would be the "expeditious" thing to do. Even with that they estimate it may be three-to-four weeks for Rolex get back with a mere diagnosis/prognosis.

While my watch is borderline vintage (30 YO), the 3135 was used in many models for quite some time, maybe until ~2017. I realize not producing parts for really old or obscure movements may be a rational business decision, this doesn't appear to qualify for that category, IMO. The mainspring is, after all, a necessary part for service.

I suppose Rolex could be devoting manufacturing capabilities to pumping out newer models in order to maximize profit, but putting an untold number of current owners to the rear of the line doesn't seem rational. I suppose they can sell all they make without worrying about whether current owners may be put off and go elsewhere.

Rant over.
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